Sargam Indian Cuisine — Restaurant in Walnut Creek

This is the only Indian place that is close upon my area of work that is mostly open than the other Indian cuisines.

Now here's the thing with this particular restaurant. It is not for people who are trying to make quick time. The staff here are very lax and will take time to fulfill your orders and also will take time if you need anything else. So if you're here to basically get in and get out you will not like this place and I advise it for people who are just chilling out relaxing and have all the time on their hands.

Now this is a family restaurant it is run by a different culture and its service is generally different than most American services, some people may regard this as insensitive or rude but personally I just regard this as something that they do usually since I love any international kind of food and have more experience with these but these doesn't work really bothering me that bit.

I ordered a tikka masala with a delicious mango smoothie. It is important to note that the tiki masala has a level of spice that they ask you. Now if you are like me and you can handle your spice I will go with spicy but if you can't and can handle a little spice a bit go with mild and if you just can't handle your spice at all. Try to tell him to just no on a spice.

Overall the proportions were very filling the rice mixed very well with the sauces of the tikka masala and there was enough meat with the rice. Both the rice and the tikka masala comes separate bowls. Overall the tiki masala has that usual Indian sweet spicy tangy taste which meant to my satisfaction. Also the smoothie mango one, was very delicious $4 it is a bit pricey but it's very worth the excellent taste.

There is nothing too much to say about this place. Food is great. Service is slow and very relaxed. And I pretty much would come here every time I can but I'm feeling very peckish about Indian cuisine.

Overall, 10 out of...

I recently had a very concerning experience at Sargam Indian Cuisine Restaurant, that I feel compelled to share. We ordered take out from this restaurant on March 11 to be consumed over 2 to 3 meals. We opened the lamb biryani box on March 12th when suddenly in the middle of the meal, My husband accidentally bit on something inedible. Thinking it was a piece of bone in a boneless lamb biryani box, he spit out a PIECE OF BLADE. Needless to say, this was an extremely distressing and potentially dangerous discovery. The blade was sharp enough to cut through thick paper.

I immediately contacted the restaurant to inform them of what had happened, and while they offered us a free dinner, the owner denied that the incident had taken place at their restaurant. Instead the owner indirectly tried to pin the whole incident on us. Considering we are moving out of state in 3 days, we are living out of disposable plates and spoons. There is no way for the food to be mishandled on our end. When my husband tried explaining to him that he is not comfortable dining at this restaurant again, the owner hung up while he was still in the middle of the sentence. This lack of accountability and concern for the safety of their customers is completely outrageous.

I will be reporting the incident to the local health department and provide them with photos of the blade and the food box. I hope that this will prompt an investigation and ensure that proper food safety measures are put in place at the restaurant.

Overall, I would caution others to be wary of dining at Sargam and to thoroughly inspect their food before consuming it. This experience has left us both feeling uneasy and low key...

We’ve been ordering from this place for about a year, either from DoorDash or calling directly and picking it up. We like the food slightly better than Saroor so it became our go to Indian place. Every time we pick up in store we end up waiting at least a few minutes sometimes longer. Today we were told 25-30 minutes on the phone, we showed up around 35 minutes after calling, didn’t get our food until 60 minutes after calling. We get home to find out our paneer tikka masala is actually shrimp, and my husband is allergic to shrimp. I call back and spend 5 minutes explaining to two different people the issue, and eventually I say we can go back to drop off the shrimp and pick up the paneer. My husband drives back over there and they go to get him the paneer masala, he asks if that was it no refund or anything, and they say yeah, and they don’t give us a refund even for just the messed up dish that we had to drive back for. I felt so bad for DoorDash drivers sitting waiting on people’s food, they easily could have completed a full other pickup and delivery in the time they sat waiting. This doesn’t seem to be a one off thing, and they literally didn’t even refund the dish when they gave us the wrong food item with a common allergen and we had to drive back, so it looks like they’ve lost a...