Subway — Restaurant in Wapakoneta

The worst subway! It has went downhill since the other one in town closed. The subs barely have any toppings on them ever. So little that the bread closes all the way and you have to open it up to see if there's anything on them. To this day I have never had a sub like that from any other subway, and we travel a lot. Still we eat there because we like subway and its close to home. Today was the last time we will go there. When we go we have the kids orders saved in our phones and we literally read the orders the exact same every single time. We've had messed up orders before and never had an issue with getting them fixed, until today. When I called they basically told me I was lying. (Like I don't know what and how we order every single time we go there.) Instead of saying "my apologies, we made a human error." I have never in my life been rude to any person in customer service, I am a customer service veteran myself, even when a mistake was made. I don't see the point in being nasty over a simple human error. However, when you tell me that there's no way I could have ever done something that I've done a hundred times, like I'm lying about how and what we order...that's a breaking point for me. The audacity of some people over a stupid sandwich. That's it for us. No more. We will happily travel to Cridersville or St Marys for our subway when we are home, from here on out. And we eat at subway way more than I should probably admit to. A family of 5 who orders 12in subs plus additions every time. At least now we will get subs worth our money and not from a store that acts like lettuce needs to be rationed. I can't think of a time I have ever boycotted a store but there's a first time for everything. Side note: the messed up sub wasn't even cut in half but I was the one who messed up...

While on my 30min lunch break from work I went to subway and when I got there, I had to wait 10minutes in the drive thru for someone to take my order while other cars were pulling out of the drive thru because it was taking too long, when I got to the window I took another 5 minutes to get my food and there were 3 employees there. One of my subs were cold, and the other was a steak and cheese, and they put no cheese on it. I normally don't leave reviews and I know it can be hard working in fast food/custom service, as I do myself, but this was really ridiculous. Normally this subway is great but this one time was horrible. Also non of the employees said sorry for the...

they’ve left our sauces for the dippers out multiple times, we’ve gotten doordash from them a lot and something will always be missing, we stay very close by and when we order the dasher will have to wait for our simple order for 20+ minutes, almost like they’re trying to wait till the store closes so they don’t have to fufill our order. we always order an hour hour and a half in advance so they have plenty of time. just don’t come here this is literally the worst subway i’ve had lol the “freshness” is just mostly bread and toppings that are sloppily thrown on. i know customer service isn’t easy but this isn’t the first time we’ve had a bad...