So, I love the coffee here, and literally never have any issues with that.
I order ahead of time- literally every single time, today I pulled up and went ahead and merged, I ordered like 5-10 minutes before I got there, and the employee outside walks up to my truck and goes “hey, so I know you ordered ahead, but you can’t pull forward, I have to keep my numbers in line”.
If I ordered before I even got there, am I not currently ahead of the person ordering when I get there? Like she continued to “give me a talking to” for like 3 minutes before just telling me to pull forward. So order ahead orders are supposed to just sit there and block up the line so her numbers are in order? It’s not like the app doesn’t literally ask what your...
Read moreI was so excited to try Dutch Bros for the very first time — and to get my birthday drink no less. I ordered online, rolled up to the window, and… nothing. Not even a “Hi,” “Happy Birthday,” or “Thanks for coming in.” Just silence.
Now, I can forgive a rough day or short staff, but then came the coffee. Or… whatever it was. I honestly don’t know. My mama raised me to respect coffee — it’s our “go-go juice,” and you do not pour it out. But today? I poured it out. On my birthday. That’s how bad it was.
Service? Ice cold. Coffee? Unrecognizable. My excitement? Gone. I wanted to love Dutch Bros, but this was such a...
Read moreI go to a different dutch bros every day because i travel all over the city for work. I was so excited to get one close to home here but... idk what is up with this one in particular.... i am always in line for 20+ minutes, the emploees are so nice but are not well trained... especially making drinks... i get the same thing every time and it tastes off and different here.... all the other 5 locations i visit on a weekly basis are always quick, the customer service is AMAZING and the drinks are super good..... I think they just need someone to come and train here more with this being a...
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