Subway — Restaurant in Waterbury

I would leave zero stars if I could the older man working in there that is extremely rude and has terrible customer service. I ordered a meal with a bottle of Pepsi and he gave me a fountain drink. I showed him my receipt and my order on the app showing that I selected the actual small 20oz bottle of Pepsi and not a fountain drink. He refused to give me the bottle that I selected and paid for and insisted that I take the fountain drink, arguing that the receipt says 20oz. I then showed him that the bottle of Pepsi is in fact 20oz and he still would not rectify his error. He was shouting at me and telling me to leave the restaurant. There are so many other subways in this city I will never go to this one again and I don’t advise anyone else to. I was picking up the food for my lunch for later in the day, which is why I specifically ordered the bottle of Pepsi and not the fountain because the fountain would be melted and watery and gross by the time I actually eat my lunch later in the afternoon. He started to accuse me of trying to get things for free, as if I didn’t pay for my meal. He was extremely disrespectful and honestly disgusting behavior. He should not be working there or any customer service job for...

How I just spent over $30 at Subway get home open my sandwich and the other sandwich that I purchased both sandwiches were made wrong. Sloppy didn’t have the right stuff on it. It wasn’t toasted so I come back very nicely and ask them to remake my sandwiches they’re gonna go ahead and tell me we can’t remake your sandwich. You have to speak to the manager tomorrow. Excuse me if you mess up somebody’s food you’re supposed to correct it. That’s any fast food place. Period I did fast food for years and if a customers order is wrong or there is missing items either remake it or refund me my money it’s that simple they were not trying to remake my food nor give me a refund so I had to let them know you not about to take my hard earned money and now I don’t even have dinner that I paid for 💯(for anyone that’s gonna say the make it infront of you no they don’t when your ordering thru a drive thru 💯 Awful service they give you as little meat as possible and charge $30 for 2 sandwiches I could buy 2 pounds of lunch meat and make 30 sandwhich...

I was just attended by an employee at the register that was very unprofessional and disrespectful , she claimed she was the manager when I requested to speak to a manager , not sure if that’s even true however she raised her voice at me because I told her the sandwich was incorrect , then she added another charge to it. Afterwards I checked if the second sandwich was correct ,I thought the cheese was missed (because of all the mayonnaise being mixed it would be easy to get confused ) she then yelled “ omg this is crazy the cheese is mixed with the mayonnaise “ she then told me to hurry and leave!!! I thought I was loosing my mind because I did not find my debit card , I had to sit and wait for her to open the window again for me to then ask her for my card !!!!it was very humiliating !!! She was a Spanish lady with red hair , I believe she said her name was Diane … I just can’t believe the...