Hello, I want to share my feedback about the current staff at Taco Bell located at 2780 Belvidere Rd, Waukegan, IL. I feel it's important to give an honest review because I've noticed some issues with the poor customer service skills of most of the staff. I'm concerned whether the employees receive proper safety regulations and customer service training during their time at this Taco Bell. I've only been to this Taco Bell twice, and both times have been disappointing. The staff seems rushed, doesn't greet customers, and I couldn't help to noticed them listening to music on a speaker next to the window. On my second visit, I went with my husband and kids and ordered two quesadillas. After ordering a set of large fries I asked if he can turn the quesadillas into a meal please. He genuinely got irritated and told me that next time I go there I have to say that ahead of time… Honestly, this upsets me even more just at the thought of someone with anxiety or a speech disability coming here. I think patience and actually love in customers/ people should be what an owner looks for in an employee. And this Taco Bell doesn’t represent that. I will not come here again and for what’s it worth I have other available Taco Bell locations near me who are kind and actually contain those skills an employee should have. But this should get taken care of.