Golden Chicken — Restaurant in Waukesha

Picked up a 24 pc. Family pan last night. Along with some onion rings that ended up being rubber. The chicken was greasy and wet with soggy undercooked fries. I had company over and no one would even take more than one bite. 12:30 in the morning my youngest the only one that ate the chicken ended up with food poisoning and throwing up all over the bathroom. We are currently at urgent care right now to make sure he doesn’t have salmonella poisoning.

So upset right now about this.

Also: when I called them back last night about the disappointing and discussing food. They said no returns and no refunds. Also no apologies and they got defensive and said our food was cooked perfectly.

I’m still waiting for a call back from the owner.

So I basically got robbed of $50 dollars for the food and now am adding a hospital...

This is by far the best fried chicken on the bone in Waukesha!! So crispy, hot, juicy and freshly made per order. Coleslaw is also the best and their crinkle fries are always hot & crispy, too. If you eat the food from here, you'll see why I call the owner my Chicken Daddy. Lol Don't forget to try their other delicious food, too! They have BBQ beef ribs, pizza, fish, etc. All delicious, so try it all through multiple visits and pick your favorite, but keep coming back because it's worth it. It's pick up or delivery only though, so you can't dine in there, but that's how they've operated since day one & I've never minded. In fact, I drive an hour just to get fried chicken here. .. cuz it's the best and will worth the drive. Stop by and check it out.. you...

I’ve been visiting this location for the past 20+ years but the last visit was terrible vs. prior visits. I heard the original ow era sold to a new owner a few years ago and with the new ownership, there’s a new cooking process or something changed. Quality has gone way down hill. The chicken is expensive and I didn’t mind paying a lot for high quality but it’s just not the same anymore. Maybe the oil isn’t as fresh as it used to be. Something happened where there’s either clear cost cutting on quality or some sort of lack of quality controls. Metro market chicken is $12 for 16 pieces and taste much better. Willing to try Golden Chicken again if and when the owner acknowledges whatever the quality change was and goes back to the way it used to be a...