8/17/2019. I Ordered 2 small cakes an a bundlet, I was ask to come back in 20, manager kept the receive, when I went back my cakes were ready buy didnāt receive the bundlet, I asked the emplyee (different person than the one who took the order) and she said it didnt show in the order receipt, I paid for another bundlet and asked for the original receipt of the cakes, then they realized I did pay for one since the beginning, manager was call, she supposedly canceled the last order and refunded my credit card, after 30 minutes visit to the bakery I left with my order but didn't get any receipts, I believed this is unacceptable, how can I prove something is wrong if I dont get my refund on my credit card ? I understand this is a new store but the employees there are not trained enough to do their jobs. Sad, Im a fan of your products but customer...
Ā Ā Ā Read moreI really like the chocolate chocolate chip cake, however after having gone to different locations over the past several years, I was highly dissappointed of the Waxahachie location when I noticed the cakes had shrunk. I havent had one not be close to the top of the lid before and at the same price, I felt a bit cheated. Might be a good cake, but if the new size is normal, I'll pass on them from now on. And to note, I bought two and they both appeared to have shrunk, so it wasn't just random.
As an update, I did email their support and got no reply. I dropped my rating a star...
Ā Ā Ā Read moreSo happy to have this in our home town, even better it's right outside our neighborhood, just down the street fr our house! So, yeah, I'm kind of a regular here. They're just too good and convenient for all occasions. Their cakes are consistently good, their staff is always helpful with a smile, and they have all the little details you need to pull off last minute party or gift without it looking or feeling last minute. I usually order 24 hours in advance but there are times when I've needed (or just wanted) something on the fly and Nothing Bundt Cakes...
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