Nothing Bundt Cakes — Restaurant in Wayne

I order bundtinis for my daughter birthday get together Friday. placed an online order with toppers and balloons. I had No problems. And since I could not pick up I had it delivered. In which I was told it would be delivered before 6pm. Which was fine since the dinner wasn’t until later. When the order was left with our concierge like all orders are from various places. Upon opening the bundtinis were all toppled and like as if they had been dropped. I called Saturday and was informed that manager would contact me but that didn’t happen until Sunday. I spoke to manager who apologized and stated she would refund my order and as a courtesy send out another order of bundtinis the next day which was Monday. I didn’t receive a refund or courtesy order on Monday nor Tuesday so Wednesday I contacted the manager who stated that she had emailed me (which I never received) stating that she contacted the delivery personnel and that they had confirmed by a picture that the bundtinis “had not been dropped.” I asked her “ how would that be confirmed from within a concealed box”. Then the manager began to inform me how she was not responsible for a 3rd party delivery service I informed her that she gave her word and rather or not it was the delivery service fault she as the owner is responsible because I order through her company and nothing was listed about a 3rd party disclosure. So then she stated she was only responsible for the order not the delivery. And she stated because I was in NY she could send me the courtesy bundtinis she had give by word because of the location even though initially that wasn’t an issue. Now days later...

What a great time we had today being among the first 50 to get the free bundtlet for a here!! You know that the next year we are guaranteed absolutely delicious dessert has made our week!

The employees here were so full of energy and so excited, for even coming out to give us free samples as we waited!

Being that there is a Starbucks right next door and both being food/beverage establishers though, these companies should chip in and buy an outside garbage can as we saw one uncouth individual toss his napkin right into the sewer by the employee parking...

I visited this shop last Thursday and the place is beautiful. I ordered two smaller bunts it was $11. Counter person was very friendly and ready to help. The bunts were good. Icing was tasty. The reason for the 3 stars is yes place was nice staff friendly and product was good but after I paid and received such products we asked for a spoon or fork. And I quote no I don’t have any but you can go to Starbucks right next door and ask for a spoon or fork. In these very trying times (for businesses) how can you possibly tell a customer to go to another establishment for utensils. Not okay to suggest taking product from...