Wendy's, teachb your employees better ethics. I went here the other day to pick up an order for a customer and your lobby was unlocked. When I walked in you had four employees standing around doing nothing but talking. Nobody said anything to me. I said I was here to pick up an order for SMITH a customer and they told me that lobby was closed and that I would have to go through the drive-thru. (Bad enough your employees don't know how to lock a door at 9:00! Security fail!) I said I'm just here to pick up an order,I can't get it since I'm already here? And the girl working there told me "No", turned around and ignored me. I then went to the drive-thru, got in line and waited. When I got to the drive-thru speaker I was told that the order for SMITH had already been picked up.
So your employee inside purposely had me go through the drive-thru just for spite! If this was my employee they would be fired on the spot. No company needs an "employee" like that working in their business. I will no longer pick up any orders for customers at this Wendy's and warn other drivers about my experience.
But more importantly, I will be calling corporate office to inform them about this.
#badcustomerexperience #badservice #Wendy's #uber #doordash...
Read moreI recently had the pleasure of dining at this wonderful establishment, and I must say, I was thoroughly impressed. The employees were incredibly friendly and attentive, making our experience all the more enjoyable. Not only were they welcoming, but they also ensured that every corner of the place was spotless, creating a pleasant and hygienic atmosphere.
The food, without a doubt, was the highlight of our visit. Each dish we ordered was bursting with freshness and flavor. It was evident that the ingredients used were of the highest quality, resulting in a truly memorable dining experience. I couldn't help but savor every bite.
In addition to the amazing food, the seating arrangements were incredibly comfortable. The chairs were well-padded, allowing us to relax and enjoy our meal in comfort. The overall ambiance of the place was inviting and cozy, making it the perfect spot to unwind and enjoy a delicious meal.
If we find ourselves in the area again and in need of a bite to eat, there's no doubt that we'll be returning to this fantastic establishment. I highly recommend it to anyone seeking a remarkable dining experience that combines friendly service, fresh flavors, and a...
Read moreOrder taking lady was rude and pushy. If I took a few seconds to listen to others in the car she got even more aggressive and started ask-telling me what to order. It was worse at the windows. No greeting from anyone, drinks and food was given quickly and a little forcefully to where I almost dropped it because she let go before I had a full grip on the bag. Bacon on the burgers was floppy and looked uncooked in places and there was only 1/2 a cheese slice on both of our bacon double stacks. The tea was almost clear and tasted more like artificial lemonade with a splash of tea, coke was over carbonated and there was no sauce given for the nuggets like I asked for. Fries were over salted but atleast they were hot, the nuggets were not. I will...
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