KFC — Restaurant in Waynesboro

After a long day, I ordered door dash from here. Really didn't want to go into town, still needed to feed family, after being delayed earlier in the day. Order text at 4:48. My dasher messaged saying he was going to unassign, they told him they couldn't cook chicken for another 45 minutes. I completely understood him unassigning. Everything KFC related was then removed from my app. I called the store location and was 1st told they only had 2 pickup orders, then told it had been already picked up. Which is it? I called door dash who said another driver accepted it and was on her way to pick it up. Its still active (my last driver did in fact unassign) which could be why it isn't showing. That was at 6:23. I get a text from KFC at 6:41 saying they cancelled the order, contact the store for more information. Yes, almost 2 hours later. Everyone had KFC on their minds, so I said I would go get it. It only took less than 10 minutes to get a 12 piece meal with extra sides from drive-thru. Get home open it all to feed this mob of people here. Open the chicken and... Omg!! There were only 8 pieces!! I ordered 12, I paid for 12, received 8. The price difference is a good bit. I was furious and my husband and I only ate the sides to make sure our kids and guest got chicken. I hate to Leave bad reviews and if I am leaving one, its bad!! I'd call the store to complain (again) but she lied to me in the first place, so why make a long day longer, dealing with untruthful people. This was one last shot at the waynesboro location. Pop eyes it is from now on. Sad to see it go down...

The Waynesboro location was not very busy at the time of service. We dined in and ordered two meals. It took over 15 minutes to get the food out to us. We were friendly; however, one staff member rolled her eyes as if we were a bother when we asked about an update on when we’d get our food. They had to take our receipt to make our order after already waiting 15 minutes. The food was disgusting. The Mac n cheese was dry. The chicken sandwich tasted like it was 5 hours old; I couldn’t eat it due to poor taste and quality. The chicken thigh was dry & old. I will say that the chicken breast, biscuit, and fries were all good, but everything else was very poor quality. People kept coming back through the drive-thru, because they were having similar issues with poor food quality & missing food items from their order. I used to love KFC, but the last few times I’ve been here in the past year have had similar outcomes. Another lady that we talked to said that she’s had the same experiences recently. She said that the Mac n cheese has been dry & tasteless for a while, along with other menu items. It’s sad to see this location go downhill like this, but it’s just not what it used to be years ago… don’t eat here unless you want a disappointing meal and...

This is a bad experience. Should have known and avoid with a passion. Got off from work and hungry . Wife didn't want to cook so grap me a little KFC on my way home. There are many places to be go but I pick this bunch of losers. Ordered a $20 build up. The girl sia it will be a 20 minutes waite. We are talking at 6:30 main meal time but heck have to wait that long? But it was my choice and a bad choice to waited. Parked for about 15 minutes, the girl came out with this box, and I was on my way home. Upon opening the box. I had three thighs and one dried up drum stick. My family do not like thighs so we had to call Door Dash. Another $40 on top of the 20. Usually they would give a breast, a thigh, a wing and a big juicy drum. The one I got was so dry even my dog had a hard time eating it. I won't recommend this place and will not be back for a while. This is a very shi tty place to do business. How the heck can you give someone 3 thighs and a dry up drum stick. Next time I am hungry I will take my business somewhere else. Kfc miggt have to close down for running their business like this. Absolutely...