Servatii West Chester — Restaurant in West Chester Township

I recently had a racist encounter with an employee at this store. I asked her if they had parker rolls and she said “if we did, they would be on the table, so no”. I then asked to order 2 bags of their pretzel bread along with just one container of dip (because only a few members of my family like the dip and the others prefer to eat them plain). She repeatedly told me that it wouldn’t be enough dip and at one point said “you understand this, right?” as if she were trying to communicate with a Martian.

She had clearly noticed I was Asian and decided to speak to me much slower and louder than she did with other customers and continued to do so after i clearly exhibited that I speak fluent English (from having lived in the Midwest literally my entire life). All in all, The pretzel bread was good. The racism?...

I ordered paw patrol birthday cake for my daughter, but I will not even give it a 1 star. We were able to feel sugar granules in icing, strawberry filling just to show off more of jelly in it, even this cake isn't taste like fresh made bakery cake. I ordered a month ago, bt I am not very happy with my first experience of custom cake. Similar cake with better taste and at very cheap price, I would hv gotten from kroger or Walmart. I just wanna give a try to this bakery but it ruined my daughter's birthday party when we tasted it. Even I can bake better than them. They just hv fixed 3-4 forever cakes which you can try and they bake good. Otherwise don't ever try custom cakes just...

Great service and a wonderful selection of sweets. I bought donuts, cheesecake and cookies and everything tasted great.

Update 8 Oct 21: I go here and buy bakery goods every few months when I come to town. Majority of the items I buy are great. I can't complain about that, however, for the first time today I was serviced by a rather impatient and less than friendly customer service person. She was noticeably and condescending to me when I was confused about the information she gave me. Although the products are good, I am sad to say, I won't be back as I don't need that type of service. There are other good...