China Dragon — Restaurant in West Chicago Township

I have ordered from China Dragon on several occasions but last night was my LAST time ordering. I called my order in and picked it up on Friday, June 2, 2023, at 8:38 PM. I’m writing this review to WARN anyone who is getting ready to order from this establishment: DON'T! I ordered Jumbo Shrimp Fried Rice and added vegetables as they NEVER put vegetables in their Shrimp Fried Rice. I was charged for extra veggies which is fine, HOWEVER, the implication that there is a $3 charge for "extra vegetables" is misleading because there are no vegetables in this dish to begin with. Next, they are pretty closed fist about giving you extra soy sauce. They rudely tell you that there's soy sauce in the bag. And when you ask for extra, they only give you one. But here is the straw that broke the camel's back. I get home and begin eating my food. I take one bite, open my soy sauce and pour it over my food, stir, and then go in for another bite only to find RAT DROPPINGS IN MY FOOD!!!!! It was COOKED IN MY FOOD! I know what food looks like as I am a cook. I know what bits and scrapings from deglazing a pan look like. I know what burnt seasoning looks AND smells like. And THIS wasn't THAT! I put it into the plastic bag my food came in, and I literally smeared it and smelled to be sure. It smelled like FECES!!!!!! I was utterly disgusted! I immediately closed the lid to my food and placed it back in the bag it came in. I called and notified China Dragon that there was rat feces in my food. The woman on the phone asked me for a picture and she said she would talk to the cook. She then tries to tell me that it's soy sauce and that it gets stuck to the pan. I politely told her that that was not soy sauce. It wasn't rice nor was it vegetables. It was rat droppings! She gave me the refund and sent a picture of the voided transaction. One thing I know about Chinese establishments, they are NOT refunding you any money! So for her to willingly refund me, she KNEW they had rats! I will say this again, do NOT eat from this establishment. I have provided photos of my food, the rat dropping, and the receipt below. First thing Monday morning I am reporting them to the Department Of...

I wanted to revise my last review from about a year ago, as we gave China Dragon a try again and it seems they may be back to their old selves, which was making really great Chinese Food. The Crab Ragoons are back to their normal style and loaded with stuffing and great flavor, the Jumbo Shrimp Fried Rice actually has Jumbo Shrimp and enough of it in the dish. The Eggroll and Spring Rolls were great again and the Soup was delicious but never enough broth, too much noodles or rice. All in all, much better experience and will be back. Still a little on the pricey side but much more worth it than a year ago.

So have been ordering from China Dragon for almost 7 years. When first ordered from them, they were a great low price Chinese spot that had great quality and taste for the price. Now, prices of dishes have nearly doubled. The price of soup is outrageous, more than doubling, so won't even order it. I know it is not worth it, yet their competitors have not gouged prices on their soup. The price of Crab Rangoons has gone up 40% plus, which used to be amazing and now are borderline horrible. And the rice dishes have skyrocketed. You cannot raise the price and then LOWER the quality and flavor and expect to keep customers. You just cannot. I highly doubt I will order from here again, since I can order better Chinese restaurants now for the same price, whereas I went to them because they were cheap but still good, but now they are expensive and not that good. Very unfortunate the new management team has done this and ruined a pretty...

Horrible service just Horrible. First the delivery guy started that yelling and screaming at me because he stated that I gave a false address. I kept trying to tell him how to get here but he kept hanging up on me.Then he started speaking chinese and I didn't understand what he was saying. So I go on grubhub website to find out that the restaurant uses their own drivers which now I'm confused because why am I paying grubhub for them to deliver their own food? So I called the restaurant and a lady answered the phone. I asked for a manager and she said that they weren't there and asked if she could help me. I explained that I placed an order and the delivery driver stated that I gave a fake address. Mind you I paid for the food and I'm at work. I was trying to explain to the driver how to get here and he started yelling at me. She told me to hold on and I can hear talking to someone else but again it in Chinese. She comes back to the phone and tells me that she canceled my order because I have a big mouth and hung up on me. Horrible horrible customer service....