Kashmir — Restaurant in West Chicago Township

I recently visited this establishment last Saturday and left thoroughly satisfied. It had been quite some time since I last went clubbing, and overall, the experience was excellent.

Staff Friendliness + Hospitality: 5/5 Drinks: 5/5 Decor and Atmosphere: 5/5 Music: 3/5

During my time there, I encountered no issues with the AC; the ambiance remained comfortable throughout the evening. As the night progressed, the place became increasingly crowded, resulting in some wait time to be served at the bar. Nevertheless, this is to be expected at any popular venue. Despite the busy atmosphere, the bartenders managed to handle the load admirably, and the quality of the drinks did not suffer. They were expertly prepared with the right proportions of alcohol and mixers, catering even to my preference for stronger cocktails.

The music selection left me a bit disappointed. The DJ predominantly played minimal techno beats, which, while suitable for conversations and hanging around, were not really meant for dancing.

Yet, what truly impressed me was the impeccable service. Long story short, I misplaced my freshly purchased bottle of Perrier, which was removed by the staff since it was a potential hazard for anyone on the stage. I informed one of the staff members, whose name is Alina, about the situation, and she assured me that she would replace the water. Some time after attending to her clients who had ordered private tables and bottle service, she surprised me by finding me in the midst of the dance floor with a fresh bottle of Perrier. This level of dedication and attention to customer satisfaction was truly remarkable.

Additionally, I appreciated the vigilance of the security staff. When I jokingly attempted to cut the line for the men's restroom in front of my friends, a security personnel handled it graciously by making sure I wasn’t trying to cause any trouble. The staff's commitment to ensuring a pleasant and respectful environment for all guests was evident.

To sum it up, my experience at this venue was highly enjoyable, thanks in no small part to the outstanding service provided by Alina and the attentive staff. While the music selection didn't fully align with my taste, the overall atmosphere, drinks, and decor were top-notch. I highly recommend this place to anyone looking for a memorable night out and suggest requesting Alina as your host for an even more...

My recent visit to Kashmir in Chicago's West Loop was nothing short of a disappointment. In all honesty, it stands out as one of the most dismal bar experiences I've had in the city. The service, or rather the lack thereof, was the primary culprit behind my dissatisfaction. From the moment we walked in, it was evident that the staff were disorganized and indifferent.

Firstly, the wait staff seemed more preoccupied with other tasks than attending to patrons. Despite being given our first round of drinks promptly, we were left waiting for what felt like an eternity before anyone bothered to take our next round of drink orders. I had to go up to the bar for someone to take our second round of drinks. Even then, our server was conspicuously absent for most of the evening, leaving us feeling neglected and frustrated. To add insult to injury, when the bill arrived, it included charges for drinks we never even ordered. It's baffling how such a basic aspect of service—accurately recording and fulfilling customer orders—could be so botched. The blatant overcharging only served to underscore the incompetence and lack of integrity within the establishment.

Given my dismal experience, I strongly advise anyone considering a visit to Kashmir to steer clear and take their hard-earned money elsewhere. Fortunately, the West Loop boasts a plethora of superior options where patrons can enjoy exceptional service and quality libations.

If you find yourself in the area craving a night out, I wholeheartedly recommend checking out Money Gun, Blind Barber, or Kumiko. These establishments consistently deliver both ambiance and service, providing a memorable and enjoyable drinking experience that is sorely lacking at Kashmir. Save yourself the frustration and disappointment and opt for one of these fantastic alternatives instead. Your taste buds—and your...

I recently visited Kashmir and was blown away by its stunning interior design, artwork, and overall vibe. It truly offers a one-of-a-kind experience that you won't find anywhere else in Chicago. However, I had an unfortunate experience with who seemed to be floor management that I feel I need to address.

On two separate occasions, both myself and a friend who's been in the industry for a combined 20 years, encountered instances where the staff were a bit too rough when passing women of color. As a woman of color myself, I found this behavior inappropriate and made me uncomfortable. I was pushed without any apology or even a simple "excuse me." It definitely left a bad taste in my mouth.

On a brighter note, I have to give credit to the bartenders at Kashmir. The drinks they serve are absolutely phenomenal, and the bartenders themselves were awesome. I had the pleasure of being served by Lex, who not only knew her stuff but also had a friendly and helpful attitude. She guided me through the drink options and made some fantastic recommendations.

Despite the unfortunate incident with two of the staff members, I still think Kashmir has a lot going for it. The interior design and artwork create an incredible atmosphere, and the bartenders, like Lex, contribute to a positive experience with their expertise and friendly service.

I really hope that Kashmir addresses the forementioned issue, as it definitely takes away from an otherwise enjoyable experience. It's important that all patrons feel respected and comfortable while enjoying the unique beauty and excellent drinks that Kashmir...