Silom 12 — Restaurant in West Chicago Township

Ordered as a treat for our Anniversary - Husband ordered the and it had a TBSP of chinese broccoli leaves in it. We had to pick through it to find them. We called to complain that a main ingredient was pretty much missing from the dish and the guy argued with my husband. My husband went back to the restaurant and they gave him a tiny cup of chinese brocoli and continued to argue with him about chinese brocoli what it is and how much they use. Well I've got picture evidence of the amouint. The dish has 3 ingredients. The vegetable should not be a side relish! I understand everyone is under constraints right now but it's brocoli.

3 Yrs Ago Ordered here as it's our go to place for Thai food, delicious fresh Obrien and good portions. Super fast delivery. Like Jimmy John's fast . I was really disappointed though when my panang noodle arrived as it was so watered down and tasteless. I called to ask for a redo. They complied with this request but almost grudgingly. Told me it was because I had asked for mild they pour coconut water in it. It was awful this way so don't request mild! It took an hour for the redo to arrive and it was still quite watered down just not as bland. I'm going to look elsewhere for Thai food. The meat was also boiled and tough it used...

I've been a customer of Silom 12 for a while - both in restaurant and delivery - and the last time I ordered delivery I was sent spring rolls with improperly cooked shrimp. This gave me food poisoning, and the next day the manager of the restaurant came to pick up the unfinished dish because he didn't believe when I called that I was telling the truth. Seeing the uncooked shrimp for himself, he apologized, told me that their chef refused to accept that he hadn't cooked the food properly and left. I hadn't ordered from them for a long time because of this disagreeable experience, but today I decided to order. I figured I'd be safe if I didn't order seafood. About half an hour after placing my order, I received an email saying that it had been cancelled. When I called the restaurant to ask why, I was told that the chef would no longer serve me because of what happened the last time I ordered. I think this tells you everything you need to know about the service here. They won't take responsibility when they make a mistake, and when you give them a second chance they offend you for a second time. This restaurant doesn't deserve to be...

I'm disappointed and annoyed. I ordered vegetarian pad thai, pad siew with tofu, and their summer wraps. Everything looked to be fine when my order arrived, but I realized the order was wrong once I opened the bag.

Both noodle dishes looked to be pad thai, but they were not. One was very bland- looking and the other dish seemed to just have random scrap veggies thrown in (baby corn, green beans, and huge uncooked bell peppers).

The noodles were stuck together and overcooked to the point that I was unable to eat them like noodles. I had to cut and eat them in small chunks. The summer wraps were packaged neatly, but were very bland as well. The "peanut" sauce that came with it was...heavy. That's the best way I can describe it. It tasted like they'd put some type of old cooking grease in it, and the flavor of peanut butter was nonexistent. Overall, I'm disappointed that I paid $40+ for food/food delivery that I...