Taco John's — Restaurant in West Fargo

I went to this location, as another location in town was opening late due to maintenance. We went through the drive through, ordered combos B1, B3, and the donuts and coffee, also a side of nacho cheese (for the potato oles if that wasn't common sense). We pulled up to the window, and I didn't realize B3 came with soda, so I apologized and asked for coffee instead. She tells me the total which is $14 and some change. When we get our food, I drive off, but realize the bag is pretty light. So I have my daughter look in the bag and realize we only have the 2 burritos and donuts. I decide to call and make sure that we were supposed to receive potato oles, to which the lady replies "well if you would look at your receipt, it will tell you how it was rung up" I didn't get a receipt, I didn't think I needed it. She did confirm that B1 and B3 should have come with oles, but the drive through attendant rung them up separate.... Ok so...can we come back to get the oles or will I have to pay more? (Because $14 for 2 burritos, a cup of donuts, 2 coffees & an orange juice isn't expensive or anything) She responds with "Um, well, I guess you can get some for the inconvenience" No apologies or anything, and no explanation as to why she would ring it up like that, when I specifically asked for the combos - I did get the nacho cheese, just no oles. I won't be...

This is absolutely the WORST taco John’s I’ve ever been to. Dirty lobby, slow service, very dirty kitchen, and every time I come here, my order is messed up. Very slow in the drive thru. Stopped in tonight , had hard chicken in my burrito, potato oles very over done, and the girl taking my order was holding a 2-3 year old behind the counter, which I think is very unprofessional and unsanitary. By the end of my awful visit, an elderly couple came in and ordered two burritos . I watch as the same girl called the order out loud , look directly at the couple and repeat herself even louder . After the third time of yelling the order, the elderly woman slowly got up to grab their tray. In my personal opinion, there was absolutely NO REASON this employee couldn’t have brought this elderly couple their two burritos . Pure laziness . I’ve been to this location many times , and Have never had a good experience and am very surprised this location is...

I ordered a number one with a side of sour cream and a Dr Pepper with no ice. My order was quick enough but when I was pulling out of the drive I checked my bad of food. They had given me cheese not sour cream. I thought It wasn't a big deal, but then attempting to eat my tacos there was so much of the lettuce and meet in the folds of the paper that it blanketed my lap when I opened it. There were no napkins to help clean up and I didn't dare put the taco on the passenger seat because of the food all over it. I ended up going back for the sour cream and napkins. The employees played the "blame game" right in front of me. I believe in accountability. If you made a mistake take responsibility for it and fix it, do not brush it off on someone else. This isn't a crazy experience whatsoever, but at the very least I expect to get what I order and inside...