It was a mixed bag at Boa, so Im really writing with the intention of being fair to my individual experience. The Great parts were the place itself, atmospheric and beautiful. Andrew a manager that evening was wonderful for the first part of the night as we waited to be seated. He offered us free drinks for the inconvenience of our table not being ready. He was the consumate professional.
I have been to high end steak experinces all over the world. My best experience of a high end steakhouse was BLT in Turks and Caicos and I had high hopes for Boa. The Steak itself was good. The Food came out quite cold and the presentation was uninspired.
The part that really let Boa down was the general Service. The women at the door. One in particular. Short and seemed like the leader of the pack. Rather than an upscale door dining experience it emulated a nightclub door experince. The door experience was tasteless. Handled by a group of woman who were out of their depth and could benifit from great training.
The lady who showed us to our table, was the same from the door. Midway to the table she stopped to embrace this man in a very sexually suggestive way and then said to him "marry me already". She then rudely motioned with her figure for us to continue to follow her. I will be blunt, it seemed like she was selling services. Awful to see as a fellow woman. I still cant quite believe this happend. Im still shocked. This is why I say more club vibe than upscale steakhouse.
Now for our Waiter. Oh boy! Older fellow who referred to us as "you two" "you gals". In an upscale eatery I would expect "you ladies". There is a tone and a way and this felt very familiar, patronising and lacked respect. He stood with his legs far apart and he was on the verge of hostility when talking about the menue. He may have been tired and over it as we were late guests at 9pm. Servers can have bad days I guess. When we came to pay the bill. He literally did not close the table out. He left the pay machine with us and walked off.
Another manager came to ask us about our night. We told him honestly what had happened. He found it difficult to hear about our experience and offered for us to come back and gave us his card. His last name was Mayo. That was kind. Unfortunately we are on vacation and dont have another day.
To summarise poor service, goodish food, wonderful atomsphere in terms of the lighting, interior and ambience. Fell well below the bar of an upscale dining experience on...
Read moreMy recent dinner at BOA Steakhouse in West Hollywood was a memorable experience filled with delectable dishes, a chic atmosphere, and great service. Here’s a breakdown of the evening for dinner for 4:
Atmosphere: BOA’s interior is sleek and modern, with a dim, intimate lighting setup that enhances the dining experience. The restaurant had a vibrant yet relaxed vibe, making it an ideal spot for both casual dinners and special occasions. The bar area adds a trendy touch, and the overall design is quite captivating, from the geometric ceiling patterns to the colorful accents throughout the space.
Service: Our server, Angel H, was attentive and courteous throughout the meal. From recommending dishes to ensuring our glasses were never empty, the service was top-notch. Despite the restaurant’s busyness, Angel managed to provide us with timely and personalized attention, which we greatly appreciated.
Food: The menu at BOA offers a variety of high-quality options, and we indulged in a range of dishes. Here’s what we ordered:
• Spaghetti & Meatballs ($42): The spaghetti was cooked al dente and were really tasty but the meatballs were a little bland. The dish was beautifully presented with a garnish of herbs. The meatballs claimed to be wagu beef but I couldn't taste the difference between that and normal meatballs. • Organic Half Chicken ($42): A perfectly roasted dish with juicy meat, it offered a delightful blend of crisp skin and tender inside. • Salmon ($42): Cooked to perfection, the salmon had a crispy exterior with a moist, flaky interior, complemented well by the side it was served with. • Grilled Lamb ($68): The lamb was seared beautifully and bursting with flavor, served with just the right amount of char. It was one of the highlights of the night. • Brussels Sprouts & Bacon ($16) and Asparagus ($16): The side dishes were a lovely complement to our main courses, especially the crispy Brussels sprouts which had a nice balance of flavors. • Nouveau Cheesecake ($16): For dessert, we shared a slice of cheesecake that was smooth and rich, a perfect way to end the meal.
The total came to $329.52 after taxes, including a $12 discount. There was also a 4.5% WEHO labor surcharge, which seems common for restaurants in the area.
Overall: BOA Steakhouse delivers a fantastic dining experience that combines excellent service, a sophisticated ambiance, and delicious food. Perfect for a special occasion or when you’re in the mood to...
Read moreMy wife took me here to celebrate my birthday because I wanted to come here. I haven't been to this BOA location in like 10 years so it was long overdue. My wife made reservations and put we were celebrating a birthday. When we arrived to the place, we did the valet parking in front of the restaurant. It's credit card only with the valet so be aware of that. We then walked into the restrauant and checked in, they took us to our table right away. The inside of the restrauant is very nice, exclusive and feel like a luxury place. When we got seated our waiter Abbey came to greet us and told us about their special today. She took our drinks order which was just soda with free refills because I asked since at another place they didn't tell me it wasn't free refills. We already knew what we wanted so when she came back with our drinks, we put in our order. My wife got the Chilean Sea Bass because she was deciding between that or the Linguine with Clams but Abbey said the Sea Bass was a better choice. I went with the Filet center cut at medium with the peppercorn sauce since you get 1 free sauce. We also got regular fries and original Mac & cheese. Our entree came out first and then they brought out the sides after. My filet mignon was delicious, cooked perfectly and seasoned just right. The peppercorn sauce was good as well but I like my filet more without it. My wife totally loved her Sea Bass, just wish it was a bigger portion because it was delicious. My fries was great as well because I'm more of a French fries person and my wife enjoyed her Mac & cheese. All of the employees here are amazing, they will keep an eye on your table and if there any mess or finished plates then they'll come take care of it. The owner stopped by and ask us about our experience to which we told him we were having an amazing time. We ended the night with a carrot cake that Abbey brought out to us and it was good as well since I never had a carrot cake. I would recommend coming here if you want to try a great steakhouse. We didn't have any issues with the valet and I checked my car hidden dashcam where it records the inside of the car to which the valet driver was respectful since I saw other reviews with bad experiences. They also charge a labor subcharge here so be aware but it's...
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