Carl’s Jr. — Restaurant in West Jordan

I recently stopped by Carl's Jr. for a quick bite, but I left feeling more annoyed than satisfied. The food was okay, but the overall experience was ruined by a few major issues.

First off, the constant nagging to scan the app was beyond frustrating. Every time I ordered, the cashier would push the app, and the screens around the restaurant were plastered with reminders to download it. It felt like I was being harassed into using the app rather than genuinely enhancing my experience. I get it, apps are convenient, but the relentless promotion was just too much.

The food itself was a mixed bag. Some items were tasty, but others felt overly processed and bland. The burgers were decent but nothing special, and the fries were crispy but nothing to write home about. The quality of the ingredients seemed inconsistent, which is disappointing for a fast-food chain that claims to use fresh ingredients.

The service was also a letdown. The staff seemed rushed and not particularly attentive. My order took longer than expected, and there were a few mix-ups. The overall atmosphere felt hurried and impersonal, which made the dining experience less enjoyable.

To top it off, the cleanliness of the restaurant could have been better. It wasn't filthy, but it didn't feel particularly well-maintained either. The tables and seating areas could have used a...

Worst experience ever the cashier messed up the order and I asked her to correct it. She told me some explicit language. Basically telling me to get out of the store. The manager backed her up and they refused to even acknowledged that the receipt was correct. Which it was and it was listed on there. I had my 2 daughters with me and they heard her swear and curse at me multiple times this is a very unprofessional place right now and I think the management and the employees need to be totally changed out because they have no regard for the public or for what they are doing at this location. We ended up getting a receipt for refund Of our items they had no remorse they did not even want to To give us a copy of the receipt yet. I insisted that they get me a copy I finally got the copy. They messed up And they did not care and the language that they used was very offensive to me. It was very offensive to my two girls And it was very offensive to the children who were in the place and all dropped their jaws In disbelief at what they were hearing come out of the...

I had the pleasure of coming into this location of Carl’s Jr. today around 12-1pm. The food was amazing, but I give mega props to the manager Paloma for having to deal with a very disruptive customer. This customer came in with a massive attitude and slamming his bag on the counter. He was complaining about receiving the wrong food and being allergic to guacamole/avocados. Palonia was extremely polite and concerned for him asking “ are you OK? Did you already take a bite? Do we need to call the hospital?” The customer then said that she had a massive attitude and was making up false and completely Situations, hi, then stopped minding my own business and told him that there was no attitude and that he needs to chill and she’s already concerned for him. Right after he got the correct food, he then got in my face screaming I need to get out of peoples business. I get it people make mistakes, but there is no reason to be acting like a child would when they don’t get their way. Thanks again Palonia for being courteous...