Starbucks Coffee Company — Restaurant in West Melbourne

Just ordered 2 Fraps from this store and Jouse was my barista. I walked up to the order register and stood there for a good 5 minutes and watched as he filled up a Carmel bottle, made eye contact with me and said nothing. Not hold on, be right with you nothing until he was finished. After he was done with his Carmel he walked up to the register and said "Yes"....I ordered 2 frappuchinos and in the middle of me verbally giving my order a coworker walked by and he decided to strike up a full conversation about how she pinched him and it hurt. When his conversation was over he forgot what I said so obviously I had to repeat myself. After my order was done we sat in a long awkward silence until I looked on the screen to see my total. I guess he didn't have time to tell me. I was totally dissatisfied with the customer service Jouse exhibited during this visit. As the owner of a retail establishment that thrives on customer service this type of service would not be tolerated and would be taken as a direct sign of disrespect and ilregard for his job title and duties. I will NEVER visit this Starbucks again and hope that Jouse is dealt with...

We purchase lattes from this location every time we visit Target. The past several drinks have been poorly made (1/3 empty). This last visit, the employee gave me an attitude when I asked for some steamed milk to fill the drink that was incorrectly made. It is unacceptable to employ people who think they can say whatever they want to a customer who expects to get what he paid for. Extremely...

Arrived tonight with my mother at 2 minutes before 9 and staff refused to make her a drink said they close at 9 pm. But could do espresso only if she wanted that. On here it says 10pm. Even if it was incorrect you are taking care of customers until 9 pm not before and turning lights off before 9 pm. Very disappointed in this...