If zero stars was available, thatâs what iâd rate it.Absolutely terrible customer service! Not one worker greeted us, smiled at us, or even said a word. When I asked why they wouldnât give me cheese they gave me the worst attitude and weâre completely out of place. âIâm not the manager I donât make the rulesâ in the rudest way and turns to the manager and goes âTell them why they canât have cheese.â We go to pay and the lady says our total not asking about chips or a drink or even said thank you!!!! Absolutely Awful will never be back here, iâm in town from out of state and have never in my life experienced people like that. Absolutely the worst chipotle and workers ive ever seen. All three of them need to be fired asap....
   Read moreThis place is always great but my latest experience was phenomenal. I ordered a meal that was supposed to be ready at 7:10, but unfortunately, totally understandably, they ran out of sofritas right before my order was made. Good evidence of the fact that the staff is making fresh food. Normally this wouldâve just been an inconvenience and I still wouldâve thought nothing of it, but the manager at this establish was so kind as to offer me and my father free drinks and give me extra large portions of both chips and in my bowl. Unfortunately I didnât get his name, but truly amazing service. His general kindness improved my day tremendously. Wish there was a way I could tip him, but I donât...
   Read moreI havenât had chipotle in a while, thought Iâd get a late lunch (3:45pm, not lunch or dinner rush hour). Walked in and the floor, tables, and food counter is FILTHY. It was bad enough that I turned around and walked out before ordering anything. I cannot trust that the food is being prepared in a clean environment when what is visible to customers is in such a poor state. I should have taken pictures. Trash everywhere smashed in corners and under tables. Every table top was dirty. Greasy fingerprints on all of the glass on the doors. They are probably understaffed but maybe have someone clean the lobby???? Should...
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