I have not eaten at Panera since moving to Colorado just over two years ago.
I am afraid they are pricing themselves out of their market. I felt like I was charged for more food than I paid for.
I selected the you pick 2 southwest chicken ranch salad and veggies sandwich. Added a Vanilla latte just under $23.00
Sadly I was hungry soon after. I have spent less on a meal and stayed satisfied for long after.
I don't understand why their registers are prompting you to tip them.
We pick up our own food and bus our own tables. Which means everyone is doing the job they are paid to do, with zero additional effort.
No one is making sure my drink is full, if something is missing from my order, it's a trip back to the kitchen for me to get it. Yet, I am being asked to tip their staff for just doing the job they are hired to do.
In fact, I am doing the job we often have provided to us by the food service industry. Picking up my order, busing my table, going back to the kitchen for missing items.
By the way, my pager wasn't even charged for me to pick up my order. Thankfully I was having lunch with a friend. She ordered after me and when her pager went off, she said mine might be ready. There was a meal on the counter.
I look at my pager and noticed that the lights were out. There was a light on when they handed it to me. It changed, but didn't vibrate so I didn't think it was mine initially.But upon noticing it was dead, and her food was ready and I ordered prior to her...
I went to the counter and asked about my meal. It was in fact ready...
In my head I began to wonder: How long had it been sitting there? How long would it have been sitting there if I had been eating alone?
If you anticipate that we are going to pick up our meals based on the pager going off. I believe it's reasonable then for me to expect it to be fully charged and ready to call me to pickup my food in a timely manner!
Had my order been hot, my food would have been getting cold due to a dead pager. As it was the ice in my iced coffee was melted and the bread on my sandwich was left exposed to the air longer than it needed to be.
The southwest sauce on my salad wasn't as visually appealing as it was when they first dressed my salad. Having never ordered the saled before initially I thought it was the sauce. In hindsight, it was the sauce sitting exposed, that's exactly what the funny color was!
Since we eat with our senses all these tiny missteps impacted both the enjoyment of my meal today. But equally important my likelihood of returning in the future. Which isn't likely!
I have been trying places that I didn't get to choose where I lived previously.
You failed to make me...
Read moreIf I could give 0 stars I would. My wife and I along with our 7 year old daughter went in for dinner only because the wait at Lazy Dog was too long. My 7 year old daughter always tells me to say “Dad” when we go to restaurants that ask for a name because she thinks it’s hilarious when someone yells out we have an order for “dad”. So that has been our family thing for over a year now and it has always gotten laughs and smiles. Not at this Panera, after the worst dinner I’ve ever had at Panera I was pulled aside by whom I assume was the shift manager telling my that my behavior was unacceptable and that I wasn’t allowed back at the restaurant for giving the name “dad” when asked for a name for our order. At first I thought she was joking but she continued to berate me in front of my wife and daughter. I am always extremely polite and apologized if I had offended anyone in anyway. Needless to say my wife and daughter and I will NEVER eat at that location again and will let everyone I know to steer clear of that specific store. Accusing me of malicious intent on something so whimsical was almost comical but again I apologized and my family left. Our shabby dinner was over $70 and I left a tip. We went for Ice Cream afterwards and when asked for a name for the order my 7 year old daughter said “Dad”. When they called out the order for the ice cream a few minutes later my daughter squealed with delight and a few others laughed making what had just happened at Panera all the more comical. Shame on you for accusing me of something so nefarious, that was simple and light hearted. Beware of this store and...
Read moreWhen I went to this Panera Bread location, it was open for dine in (5/29). I walked in, and saw marks on where to stand in line to maintain social distancing. You see these everywhere during these times, so I was familiar with it. I placed my order and everything was great until I got rudely yelled at and lectured by the 'manager' (I say this loosely because her employees had WAY better customer service and basic manners to represent the store). She supposedly yelled at me because I was not following the 'marked' path (this path had no other signage or blocking areas off; there were only a few floor decals). I saw MULTIPLE people walk the way I wanted to go with this manager standing right their like a path police man. They probably went that way because they were like me and did not see ir understand the 'marked' path. These people were usually kids, seniors, and older adults. I am a young adult, so I believe she only yelled at me and not these other people because the stereo type of people my age during this time is care free and selfish. In the end, I felt very disrespected because a.) someone yelled and lectured at me for simply being new to a process and b.) someone stereotyped me because of my age. If you want to dine in here with these guidelines in place, I wouldn't recommend it since the manager will disrespect you if you are a young person, abiding by the...
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