If I could give ZERO stars for service I would. Absolutely horrible delivery experience with Village Bagels this morning. The uber driver was amazing but Village Bagels was not. I spoke with the owner/manager directly who was such an incredibly smug and arrogant person. He was beyond unprofessional, degrading and did not take accountability for their mistake. We had an uber eats delivery in which they forgot cream cheese for our bagels. I called to have them send the portion on the delivery they admitted they forgot, which I thought was a simple fix - he advised me to have someone from my office come pick it up, and asked where I was located to see if I come from home to get it - which obviously defeats the purpose of delivery. We are a doctors office and do not have administrative staff on site to assist in outside errands, hence the reason for delivery in the first place. He could not spare anyone to drop off the missing portion of our delivery and was not willing to come to a compromise. The next suggestion was that I place another order on uber eats and have them pickup the missing piece. So you want me to pay for service and delivery plus tip again for your mistake? Not happening. He also wanted my account information for uber to see the original order and wanted me to call them and figure out a solution, since he was too busy. Completely unacceptable. When I spoke with Uber, they advised that he closed the order and marked it as complete, so they were unable to send another driver to pick up the balance of the order. He again, did not open the order and mark as incomplete, so there was nothing uber could do on their end. I was scrambling and had unnecessary frustration this morning because of his negligence and unaccountability. I believe people can make mistakes and that everyone is human, but not taking responsibility for it, speaking down to someone, and then giving an attitude on top of it is what I have a huge problem with. As a business and as an individual, I will never be ordering...
Read moreStepping into Village Bagels in Westport is like discovering a hidden gem that redefines what a bagel can be. In a world where the old-style New York bagel has long been the gold standard, Village Bagels not only meets but, in many ways, surpasses that legacy.
Each bagel is a masterclass in craftsmanship. The exterior boasts a perfectly crisp, golden crust, while the interior remains tender, chewy, and richly satisfying—echoing the classic New York texture with an unmistakable local twist. The flavor profile is nuanced: a subtle hint of sweetness balanced by a savory depth that elevates every bite.
For bagel purists, Village Bagels stands as the only contender that comes even close to the revered New York City style. Their commitment to tradition—combined with an innovative spirit—results in a product that not only pays homage to classic techniques but also pushes the boundaries of flavor and texture. It’s clear that Village Bagels isn’t just an alternative; it is the destination for those who demand nothing but the best.
For anyone who considers themselves a true bagel aficionado, Village Bagels in Westport offers an unmatched experience. It’s a place where every bagel is a work of art, meticulously prepared to capture the essence of traditional New York, while forging its own unique identity. In the realm of bagels, if you're looking for authenticity, quality, and a taste that transcends expectations, Village Bagels is, without a doubt, the only bagel...
Read moreGreat place grab quick breakfast! We knew this place for a while and finally got to try it after we took our dog to the Winslow dog park (super close). We loved the breakfast bagel sandwiches there. We ordered the no. 9 Fresco on an everything bagel and no. 11 the University on a sesame bagel. The food we received had the bagels switched on the sandwich type we wanted, but it wasn’t a big deal to us. They were both very tasty! We like that they had everything we liked there and weren’t greasy at all! The bagels were more on the soft side if you’re curious. You can tell it’s a popular store with the long line. The service was fast regardless. Would recommend this place to our friends...
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