Living in a motel for quite some time now and ordering from Pappa John's had been no issue up until last week. Then they decided to make it an issue. I am disabled with health issues so I'm here all the time. To have the manager of the store that delivered last week blame the "motel policy" is UNACCEPTABLE! Because as I said I've been here quite some time and food is delivered from all kinds of places with no problems whatsoever. People here are kind to delivery service people and tip them appropriately. So Pappa John's decided to do this to me why?? I have spoken to the manager of the store blaming the motel gets you nowhere. Then you try to blame door dash that I never have used. Everyone whose come to my door has worn Papa John's shirts. And identified themselves as being from papa John's. It's really sad when corporate says they will contact you within 48 hours and THEY DON'T!! I am SO DONE WITH YOU...
Read morePretty bad when you have a free pizza offered to you thru my T-Mobile acct. And when I go to redeem it thru papa John's website it is telling me to sign in which I did and it does not work after signing in. I called the whitehall store to tell them the problem I was having and the guy I spoke to told me there is nothing he can do for me that I have to call customer service well a week ago my husband also had the offer and was having the same problem and when he called the whitehall location they told him to call customer service which he did and he got no answer the phone kept ringing so he called papa John's back and told them customer service nobody is answering so the manager on duty allowed him to get his free offer. The guy I spoke to was rude and would not do anything. I will NEVER order from papa johns and I will put...
Read moreWorst customer service ever. Unbelievable. I never got my pizza because they took it to a different address. The delivery person never gave me a call. He send me a text message with a picture of my pizza on the ground, at a different address. When I called the pizzeria they told me that they did not have the driver information even I didn’t order online. I did call the pizzeria directly to place my order. The delivery person never answered my message. He never pick up the phone either. The guy the answered the phone had a very bad attitude, when I was taking to him in a very calm and nice way. I will never order from the papa Johns pizza on...
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