Soup Shop — Restaurant in Whittier

I seriously don’t recommend coming here. I mean, by all means you can try it. But just be warned, the food is Awful, the food is straight AWFUL. It smelled like cow barn.

(This gets even better, keep reading)

And by FAR the worst staff, manager and owner I’ve ever encountered in my life. They don’t care about you, they won’t accommodate you, and the staff is extremely undertrained.

Terrible smell, bad aftertaste, and probably the worst customer service I’ve ever encountered in my life. I almost puked after the first bite, which has never happened. And this wasn’t just me, this was my entire party of 3.

I asked if my friend could have a similar dish since the first one was just.. it was just terrible, they told me sure and began preparing it.

It gets better.. keep reading..

5 minutes later the waiter comes and says it’s gonna be an extra $7. This is very odd. it’s kinda inconvenient to not like your food, then be told, hey since you don’t like the food, we’ll replace it with a similar dish and then charge you extra, since you didn’t like it. Again.. not about the money.. more like.. uh ???

I asked why they would charge us extra, and not accommodate, I mean it really wasn’t a big difference.

(Id like to stare that I really don’t look too deep into the details of a restaurant, but this was insane)

There are standards for every food establishment. And this one ran its business worse than a fast food restaurant. Fast food restaurants are actually really accommodating, when there’s an inconvenience and it’s never like a back and forth war zone over $7. Taco Bell cares more about its customers than this place, it was quite hilarious.

(It gets better)

But the service was so bad that I eventually asked for the owner. The manager gave me the phone and I had a 30 Minute phone call with the owner. (30 MINUTES). I was just listening.. and listening.. and man.

I was blown away from the insanity of the owner and his mindset on his business, it was 30 minutes of him basically saying, it doesn’t really matter about dissatisfaction of customers, or bad reviews, or reputation. He kept going on how business needs to make money! It’s all about profit! Basically screaming, this restaurant is essentially a cash cow for me, that $7 difference means a lot to me, and I’m willing to be on the phone with you for half an hour, but you’re not getting that dish for same price. (Again, not about the money). This was amazing entertainment, I really wish I recorded it. The owner is a personally for sure.

Keep in mind, this man doesn’t mind being on the phone with me for 30 minutes, but is so focused on money that he wouldn’t replace the dish my friend had that tasted terrible. This was about a $7 difference. 30 minutes with the owner. Over replacing a similar dish, because every dollar counts, and it’s a business!

Over and over again, he talked about how it’s a business, and every penny counts!’ (Not joking lol)

It's important for restaurants to treat their customers well, especially when the food isn't good. Restaurants are in the industry of hospitality. I won't go back and I’ll probably never forget that interaction.

It was pretty funny being on the phone for 30 minutes with the owner exaggerating about how money rules everything around him.

This was more entertainment than annoyance.

Again, don’t come. You wont like the food, but you might be entertained by a phone call with the owner. He’s a...

Didn’t even get the chance to eat here came at 11pm only planned to get one soup to share they wrote my name and number they said they’d call so I assumed it was fine they never called I went in to ask if I could just get takeout at 11:45 while people were still in there and they said it was too late must’ve been a mistake they didn’t call me yet they crossed out my name already on the list before I even came in I was already trying to be understanding that it was late, but if they weren’t going to serve me, they could’ve told me instead of having me sit somewhere until 12 AM and no longer being able to find somewhere to eat after have taken such a long drive since I was on a trip, just a pull over to want to eat some normal food and not fast food. For them to hold me up until everywhere else was closed that I can get decent food at it’s the disrespectful behavior for me when you could’ve. Just let me know that you couldn’t serve any more people after 11 and put me under the assumption that I would be fine to still...

I recently visited the Whittier location of Soup Shop, a Vietnamese restaurant chain, and had an outstanding dining experience. The seating was comfortable, and the ambiance was delightful, creating a warm and inviting atmosphere that set the perfect tone for the meal.

I ordered the crispy flavored chicken, which came with rice and a side salad. This dish was fantastic, with the chicken cooked to perfection—crispy on the outside and tender on the inside, bursting with flavor. Alongside this, I also tried the egg rolls and garlic fries, both of which were excellent. The egg rolls were crispy and packed with savory fillings, while the garlic fries were perfectly seasoned and addictively tasty.

Overall, the food exceeded my expectations, and I highly recommend the Soup Shop in Whittier. Whether you're in the mood for a hearty meal or some delicious sides, this restaurant delivers quality and taste...