Pulled up around 8pm and all outside lights were off and yher44e was food littered in the parking lot. Decided to give the benefit of the doubt due to it being after prime dining hours (maybe a Sunday evening rush?) and the Christmas shopping season. Walked in and paid for our meals, and the salad bar was a total wreck, the soup crock was empty, there was no pasta or sauce, no garlic breadsticks, there were empty pizza pans all along the buffet line, and the few slivers of pizza that was available was dry looking from the heat lamps. The entire place was dirty, food and trash scattered around the dining area floor and several, several tables still piled up with plates, cups and uneaten food that needed to be bused. After a short 10 minute wait, the pizzas started coming out of the oven after the manager began hustling. They refilled the salad bar and kept the pizzas fresh and the buffet line semi stocked with pizza and dessert. Seemed the cook was new as was the cashier/salad line worker as the manager was constantly giving instruction and some desserts were burned a little but the pizza was actually good. I've been to many Cici's pizza places from the DFW area all the way to Mesa, AZ and have even visited this exact location years ago many times, and this was the worst one I've ever been to, as well as the dirtiest I've ever seen this location to be, and I won't even mention the bathrooms... Could be it was just a rough day for them? I hope so. But if you drive up and the parking lot gives you pause- don't go inside, because in this experience, the book was exactly like the cover- a mess. Sadly, most likely my last visit there as if not for the food quality, once it was available that is, cheap or not, it would have been an all around terrible...
Read moreVery solid 3 stars. And that's a good thing. Hear me out. Cicis doesn't have the best of reputations, especially in the last 10 years. They've become the "Waffle House" of pizza places. In fact, one of our last visits, some teenagers threatened 2 people in my party, and the police was called. Of course, this is NOT Cicis's fault - however, there is the argument that "what management and the business model overall attracts and encourages" leads to this type of crowd, the "non-law abiding crowd."
At any rate, this place has adequate cleanliness, especially with the tables. The staff make a point to clean them very often. At times, we had to wait for "viable" pizzas (no, broccoli, Hawaiian, and bianca are NOT viable choices). In my opinion, there should always be a pepperoni pizza, ready to go.
Drink station was clean and every drink fountain was working.
The play section is small, but will keep the little ones entertained.
Parking lot is not great, and there's a precarious drop on the west side of the parking lot with no warning signs. But plenty of parking to the East.
And the overall cost, at around 12 bucks a person for the buffet and 2.50 for the drinks, make this a good spot if you're starving.
The reason i say this is a good score is because i don't see it decreasing if they keep up with the standard. You are always guaranteed to get a good, adequate experience, a 3 star experience - and no...
Read moreEw absolutely DISGUSTING! I went here maybe a month or two ago with my mom and sister. We knew it was pretty cheap and I hadn’t been to Cici’s in a while so I thought it would be okay. It was supposed to be between 10-15 dollars, but we paid 25 dollars! Okay well maybe the food would be better oh but I was totally wrong. I went to go get some pizza. They only had 4 types of pizza out there. There was noodles pizza, some kind of green something on pizza, cheese, and peppered pizza. I usually get pepperoni, but i think I got cheese pizza and Powerade. I see some questionable people here. Including a woman who had her bra sticking out, 5 people in their pajamas, a man or woman (didn’t know) it looked maybe 12 years old. Anyways I was going to eat my pizza. I tried to chew and I felt like I was chewing on one of the toys that come from McDonalds. I gagged and felt sick to my stomach. I didn’t want to eat much else. There was also this bratty 4 year old boy kicking on the back of the chair. IT JUST HAD SOOOOOO MANY PROBLEMS! Get your act together CiCi’s If this is your first time in Wichita Falls DO NOT EAT HERE!!!! Here are 3 other places you should eat instead- Texas Roadhouse Jimmy Johns Rib Crib BUT...
Read more