Boston Market — Restaurant in Wilmington

If I could just write a review with no stars. But apparently the system that has it set up to receive at least 1, was being overly generous. I am shocked and amazed although not entirely according to the day and age we live in now. I am disgusted by the fact, I went to the Pennsylvania Ave location in Wilmington, DE yesterday night with my mother. Because I suffer with major health issues, I get flare ups to where I cannot get up and make my own food or do anything else. Accompanying my mom at this location, so I could be kind to pay for our food. I'm sitting down waiting until she ordered our selection and I just get up to pay for it. When I got home, I did not immediately go to the apples, like I would have when we use to eat from Boston Market in Claymont, DE I was younger at the time. Like 10 years old anyhow, the cinnamon apples became a last result, not feeling well body hurting. So I open the container took a small piece of apple, it did not taste good. It tasted sour, so I moved apples around and found mold in which I am highly allergic to, and experiencing contact with mold years back and getting severely sick from it. I was concerned I kept the container with the molded apples in it. Now I am pissed, because my health could be in jeapordy just tasting the small piece of Apple contaminated by mold spores. I took a picture of the molded apples. Then I called up to the place, and asked to speak to a manager the associate asked for what reason, I told her even though I wanted to directly speak to a manager. She put someone on the phone, who wasn't a manager another associate like herself, who try to act as such and when I told her what happened. You guys have molded food, she then say to me "What you want me to do about it?" I am like WHAT!!!!! Is this really the norm for what I felt was a fine establishment to treat a customer. So after saying that, she goes we can replace your meal with our white meat meal. All I eat is dark meat for one, and for two after that experience. I fear what else could be outdated. And I fear because usually restaurants do not like to see or hear reviews as such, someone might spit or do something to my food. I do not generally eat out I make my own food, due to me not feeling well I took this route. It's a shame, but I will not go back not recommend anyone to eat here or out. Conversations I have with people whom asked me where to go to get the best quality food. I tell them I don't go out due to food allergies often to none. And because of experiences such as the one at this boston market, MOLD!!!!! I try to avoid it as much as possible. If the manager does not get back to me having called and he claimed to be very busy. Then I have to get the health authorities involved. I don't care how sick I am or feel. I'm better off cooking through my pain, or find something not time consuming to cook. Smh!!! To other people who read or comment. Yes I will just stop going anywhere out to eat...

My heartbreaks to have to say any of this about a place I used to enjoy very much, however it needs to b said so here goes..... Lovie and I went tonight for after work dinner and was very please with the young lady (Manager) Serving the food she was very pleasant, friendly and most of all apologetic for EVERYTHING that they DID NOT have such as eat in Plates, sandwich bread, soda in the machines and the numerous amount of sides they were out of...... Its hard being in management and having to constantly tell hardworking hungry customers that you DON'T have this and or that..... And let's be honest it's not just this location that's out of food its ALL of them in Wilmington ie: 202,and claymont as well..... It seems as though Boston Market may b disappearing soon 😳🤫🤔 Please improve soon we...

I stopped in to this location on 6-23-23 and it was a GIANT waste of time and money. My kids and I stopped in to grab something to eat after a morning at the science and nature museum and when I walked in I noticed that half of the restaurant had the chairs on the tables. That should have been my first clue. We ordered two kids meals and an adult meal and when we were given our cups for drinks we found they only had three drink options the lids they offered didn't even have lids that fit! We got back to our hotel with our lunch and the Mac n cheese was watered down and all of the noodles were broken. The creamed spinach tasted days old and the chicken was flavorless. The only reason I gave this two stars is because the...