Carlito's Cuban Food — Restaurant in Winchester

Vegas finally has an authentic Cuban restaurant in the valley and I'm a fan! I stopped in with 5 co-workers during the 12:30 PM lunch rush

Carlitos Service: This is a Panda express style of restaurant: Pick you rice, protein and starch if you're going down the 3 item combo route. When your platter is done, the cashier who rings up your meal. Cash only but there's an ATM machine right by the cashier. Everyone was friendly and they have a lot of staff to food prep, cook and work the customer line. I think I saw about 10 uniformed employees during the lunch rush.

Carlitos Cuban Food: They also have Cuban sandwiches and I went directly for the Cubano. The pork was a little dry but still tasty. The bread was toasted perfectly and the cheese melted well. The papas/potato balls with beef were big in size and pretty flavorful. Everyone's rice and pork that came with their combo meals was savory. For a high volume Cuban restaurant, Carlitos delivers.

Carlito's ambiance: This is a very casual dining area that is spacious with lots of tables and booths to accommodate the diners. There's a flat screen TV against the wall and reggae ton music was playing in the background. Not a date night place, but a place to get some tasty food for great value.

This is an authentic Cuban style restaurant modeled very similarly to the Panda Express model. Where it smashes Panda is the price. The 3 item combos packed a lot of food for only $5. My Cubano was only $5 as well. There's no fountain drinks but the cans of soda were $1. My premium can of Coconut water was $1.50. For a high volume Cuban restaurant, Carlitos delivers at an amazing price point. See you in line for the...

It's great to SEE what you are selecting to eat... It's REALLY nice when there's a welcoming and knowledgeable person standing across the counter willing to explain ALL the various dishes. My man is Puerto Rican and says the food is quite similar..yucca, beans, rice... No goat... They DID have lamb however, I'm VERY particular about what "part," the accompaniments, the method of preparation when dealing with less common meats... And veggies but, for the most part, I do enjoy lamb... 🐑🥩They were NOT serving goat that day either.. LoL Everything was seasoned perfectly ... the meats VERY tender. flavors were all distinct and blended perfectly. We had freshly juiced watermelon and tamarind juice... The watermelon was as if they'd JUST juiced an icy cold perfectly ripe melon. I didn't care for the tamarindo but my companion said it was wonerful but an aquired taste. We ssmpled a few desserts.. a golden horn shaped cake(?)soaked in an anaise liquor ... Expectations were really high, but it combination of the liquor and cake wasn't. very pleasing... The taste a little too strong and it wasn't a full rich taste... Like the bottom was missing... Like a soup with no salt...? The chocolate cake layered with creme coconut was OUTSTANDING! I nibbled trying to make it last so I could just really enjoy it as long as I could. (2 days)😃 Portions were exceptional!! High for a noon meal, but you'd best keep it safe and sound after your 1st meal,. You know how things taste better 2 ND round?? VERY clean I have to add... It was a great experience and I know I'll...

I have been here before. I had the Fried Rice, but the rice was crunchy and the meet overcooked. I wanted to give them a 2nd opportunity, as I work @ Sunrise Hospital right down the street. I stopped by to get their fried rice w. chicken and they didn't have it that day. I opted for another rice that looked like a lasagna w. corn and veggies, but the portion was huge so I requested to only get 1/2 of the portion. I then proceed to request maduros and she gave me 2 maduros. I requested to see if she could double my maduros she said no I'm not allowed. I said Ok. I opted to get half of the portion of the other meal, but ok I will pay extra for the maduros, she proceeded to say no she couldn't do it. She said that is your issue you don't want the bigger portion, I cannot give you more. I said I'm willing to pay for an 2nd order, she said no. I was super upset about the poor customer service. I wasn't asking for a FREE order. Even if that was their manager's policy, she should have offered to have me speak to the manager. I walked out and told them to keep their entire order after she had served it on the to go container. Poor customer service. Will never return here again. In addition their outside sitting area is there, but the table and chairs are dirty, the floor hasn't been swept, washed in weeks. The plants look like they are in need of water and it doesn't really provide the option to sit outside if...