Panera Bread — Restaurant in Winslow Township

HORRIBLE. What a joke! I pick up my order and checked the bag before I left. I specifically felt the two chipotle chicken sandwiches I ordered, one of them I paid for extra chicken. The only other item in this order was a salad and my total was $32. So, one of the sandwiches felt like two pieces of bread, my assumption was there was hardly any chicken on it at all. I got a young man’s attention and asked him if he could please add some chicken to this sandwich it feels light. He began a debate with me how he put chicken on it and bla, bla, bla. Upon going back and forth, my patience grew thin really quick, I said is it that much trouble to add some chicken to this sandwich, REALLY? I am a customer who just paid $32 for this order. He finally went to get some chicken in a cup and put it in a microwave, I informed him to just give it to me, I’ll put it on when I get home. The cup he handed me had a few strands of chicken in it. I was starting to think he paid for this chicken out of his own pocket! Really pissing me off to where I wanted to grab his little neck with my paws and squeeze, but I exercised self control and left. —— When I got home and opened the sandwich, (see attached pics of each half) and got really annoyed at this point, as my assumption was correct when I discovered there was less chicken on it than I initially surmised. The other sandwich that I paid for extra chicken, had a normal amount of chicken on it, nothing more. I called to speak with the manager, it took a few minutes for him to come to his senses, but finally gave me a refund.

I’m not a review kinda guy, I had to post these pics to let people know about my experience. I do eat out quite a bit, lately Ive been feeling as though I should stop. This experience sealed the deal for me, as many of these establishments have been raising their prices to rediculous levels and I’m totally sick of it. McDonald’s has become the biggest rip off, but all others a right behind them. DO YOURSELF A FAVOR AND MAKE SOMETHING AT HOME. YOU WILL BE GLAD YOU DID! NO...

Great food and most of the time fast service. Occasionally they'll forget to put the dinner rolls in with our group soup and sometimes I might have to ask for plastic ware and containers but I feel like that's most places now a days. If it was a little bit cheaper I'd give a five being how big our family is but everyone is always satisfied with their meals and usually we'll have full bellies, that's why the dinner rolls are always so important with the soup but other than that I can't really complain there I give it a 4 out of 5 stars. I'm always brutally honest being my opinion may cause yay or nay somewhere I try giving exact answer and details so they always our a top pick for my family. Thanks guys keep up the good work. The one little improvement would be management at most being young highschool kids or college kids work there I feel like that's why occasionally the bread or containers and what not are forgotten. I take it as they are usually busy and sometimes we eat there n sometimes we don't so I feel it's on us to check the food before leaving if I'm not eating there. I actually had 2x my sandwich not be in the bag when I got home and they always went above and beyond to compensate us or replace it then or next time. Again it's busy I get it even thou at the time it really sucks but they have always made it...

I tend to stop here once in awhile on my way home from work & sadly to say this location is normally not the greatest experience when it comes to service.

I don't ever intend to be a person that leaves negative feedback, but I feel like this location leaves me no choice & can use criticism .. With the amount of employees at this location, no one is attended to the front registers, I placed a to-go order & usually ask for a specific sandwich that used to be on the menu, but was removed for quite some time .. Anytime I stop at any Panera location, I make an employee aware of that & usually encounter no issue's. At this particular location, the associate taking my order did not want to customize my order, asked other employees & was told they couldn't make it on a sandwich. Then asked the manager & was given the okay to make it ..

As I was waiting for my order, the employees preparing my food were too busy speaking of inappropriate conversation out loud & preceeded to place my order on plates as a dine in. It's a shame that people apply for work but can't be professional ! Shame on the management for allowing his employees to act in such manner. This location needs to get...