Starbucks — Restaurant in Wood Village

There were three women working this morning and they were so incredibly slow. There was a huge long line and one person was taking one order at a time then two of them would slowly make drinks while the third employee was standing off to the side dating sandwiches. She never attempted to step in to help when she could clearly see they are swamped from a rush. The worst customer service. I felt like an inconvenience to the workers. I witnessed these employees make one customers drink wrong. Both of the drinks in my order were made wrong. Both incredibly watered down. My peppermint white mocha tasted like warm milk. I'm not sure she even put coffee in it. I will never return and urge others to not buy drinks here. This was an absolutely embarrassing...

One of the employees yelled at me this morning! I really think she was demon possessed. While waiting to order my coffee, 2 women employees were trying to look busy while ignoring customers in front of them. After about 5 min, I said to one of them “excuse me, can someone help me, you have a customer in front of you yet I am not being acknowledged at all”… one employee started yelling at me saying “ok bye” and waiving at me to go away. I told her to get her manager and stop yelling at me and that she should not be working with the public. The manager showed up and told this employee to go ahead and take her break and she yelled at the manager as well. Worst experience ever!!! Will not...

The staff there were terrible!!!!!! We asked for a pink drink and they put me old coconut milk !! We asked for remake and they were giving us attitude!! They weren’t even making them good they were just throwing things in a cup ! I had to give them 1 star but if I could it would be zero stars!! Terrible service and very rude ! We asked for allergy reasons for the milk and they were so rude !!!! Don’t go there honestly so much worth it to go to the Starbucks that’s in the same...