Worst ran taco bell I've ever been to! Took 25mins to get my food and it wasn't even busy when I arrived! They had 6 worker's. 1 taking window orders and 1 young girl working her butt off making the food. Other 4 including the manager standing around doing nothing. After 5mins a family of 9 came in and ordered on the kiosk. They stood waiting for 5 mins then one asked one of the standing around employees for the bathroom key. The worker rudely asked if they bought something. I'm thinking yeah 5 mins ago and properly over $100 in food, that you should be working on instead of standing around. Another 10mins goes by and the manager looks at the sceen and realizes they are way way backed up. So she finally tells everyone to start making food. I will say when they all started working they were pumping out food like a Nascar pit crew. Had the place been managed well or managed at all I could have got my food in 60 secs or less. I decided to sit down and eat. After they had caught up the orders the 4 went back to standing around while the one girl continued working her butt off. I wish I had got her name to include in the post. She should be made the manager and whatever you are paying her isn't enough. She was more productive than her other 5 employees combined and I know she isnt making 5 times the pay. She was a young either black or possibly mixed race. Anyways I will not be back I'll drive the extra 2 miles to the 68th/131 location. I'll sure I'll still get back...
Read moreI wish I could give them zero stars or even negative...... We did a GrubHub order for pick up..... They didn't even include half of our order. We called up there and they told me they didn't care about the missing food. That this was a mangers problem. And they were all goofing off while on the phone with me . I asked them if I could come back up to get the rest of my order since GrubHub will not give money back anymore for more then one missing item. And they just laughed at me. I drove back up there and they still couldn't get my remade items right when I told them what I needed .... And this isn't the first time I have had an issue with them. This one is a joke to deal with and they are always...
Read moreFirst impression walking into this establishment. Nobody said nothing to me. I got greeted with a kiosk instead of at the counter. Having problems with the kiosk. Nobody wanted to help me, nobody even said hi. Welcome to Taco Bell. This will be the first and only time. I've come to this facility employees back behind the counter.On the phone found out the person that was on the phone behind the counter was the actual manager. I asked to speak to the manager and I stood there for about 4 to 5 minutes. Nothing so I walked out. No one of the stores, not that busy very, very poor service, and when they gave me the food, they didn't even acknowledge. Anything besides...
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