Miner's Drive-In Restaurant — Restaurant in Yakima

First thing the last two times I've came aside from last night have also been bad. We first get there and order a big miner with no relish and pickles, add cheese, the guy at the register who looks like he hasn't slept in 3 days tells my wife "NO" with a serious face and then goes "what else" I ask for a drink he goes "NO" then he says "What size" i get wanting to be humorous we had already laughed at his NO the first two times but read the damn room, dude was trying to let out some frustration especially not appropriate with my son and wife standing there. Then proceeds to keep asking "anything else anything else anything else", as i am trying to decide what I want for myself and my son. Additionally we get a drink a milkshake and a basket of chicken strips and fries Here's a side note anytime you ask for something from a worker there they have the worst attitude, and you never recognize the same staff, this restaurant lacks a positive culture every single time you go everybody there looks like they're being forced to work or else they'll be sent to the gulag.We get our food and is made incorrectly there is pickles on the burger there's no cheese and the patty is dryer than the back of the managers neck. Which bring me to my next point, my wife goes and tells the manager how the burger was made incorrectly to which the manager just holds out her hand and my wife asks yes? She said "WELL I NEED THE RECEIPT AND BURGER" as I hear this I walk over with the burger and my wife begins to walk back the manager then starts giggling at my wife. Why is it necessary to go on a power trip with customers when they're paying and politely asking you to fix a mistake your grill team made ? I walk up and she says “WHAT” I said you just spoke to my wife there she then goes “OH HAHAHA I WAS LIKE WHAT DO YOU WANT HAHA” who speaks like that to a customer ? She then snatches the tray out of my hand and goes well what do you want on it. I explain to her as she sitting there laughing. Idk if the girl was under the influence or what the situation was but definitely aggressive. She walks away from me and I grab my son and tell my wife we’re leaving. When we go to get our refund the dude that took my order was their with this cash register lady who used to be a bus driver, I can see why her services were no longer needed as a bus driver after encountering her here. They ask what’s wrong and my wife is calmly explaining the situation, as she’s explaining the lady asks my wife if she’d like to keep the shake since they were going to throw it away. This entire time the manager is listening and thinks the situation is funny. The manager pushes in between both cashiers and says, you’re being refunded so what’s the problem. Your attitude black neck that’s the problem. Also the lady and the guy only refund $27 out of the $40 in her words “you drank the soft drink and your wife is drinking the milkshake” when only a few seconds earlier you said my wife could have it and the soft drink was for a meal we’re no longer having. I’m in disbelief in the manner this place has gone down in their quality of food and service. Completely terrible. As a last jab as we’re leaving the lady goes “get your soft drink off the counter “ there’s a saying that goes “how the mighty have fallen” this place will be driven to the ground with the lack of a positive culture, no consistent recognizable staff and also quality of food going down. Do...

Miner’s Drive-In: The Burger Joint That Time Forgot

There’s a certain romance to road trip food—greasy paper bags in the backseat, the smell of grilled meat seeping into your clothes, the kind of meal that, in your childhood mind, was the stuff of legend. Miner’s Drive-In was that place for me. A family pilgrimage, a towering burger so massive it felt like a rite of passage. Fifty trips later, with a more refined palate and far less tolerance for mediocrity, I see it for what it is: a bloated relic of nostalgia, coasting on reputation and portion size alone.

This place has a following—one of those bizarre cult-like devotions where people will drive hours for the privilege of spending too much money on a burger that barely qualifies as edible. The thing is big, sure. But what’s the point when the bun is always soggy, the patty is drier than a desert highway, and the whole mess looks like it was slapped together by a sleep-deprived teenager who lost a bet? The fries? A tragic afterthought—stale, limp, utterly joyless. The sauce? I’ve had more flavorful condiments out of a gas station packet. And the milkshakes? Thick, artificial, with a lingering chemical aftertaste that makes you question your life choices.

Service? Imagine you just interrupted someone’s smoke break to ask them to do their job. That’s the energy here. You’ll wait an eternity for your food, and when it arrives, it’s with the kind of indifference that suggests you’re the problem for expecting anything better.

And yet—I’ll be back. Not because the food deserves it, but because nostalgia is a powerful thing. Because sometimes, you want to sit in a cracked plastic booth and pretend it’s still the best burger you’ve ever had. But the truth is, I’ll be choking it down, mourning the illusion, and wondering why some places refuse to evolve.

Food, like life, is an adventure—sometimes a thrilling ride, sometimes a slow-moving disaster. This one? More of a tragic misstep, like a tourist ordering fugu from a guy with a twitchy eye. But hey, we eat, we learn, we survive—mostly. Until next time, may your meals be memorable for the right reasons. Join me at Northwest Chef Food Reviews on Facebook for better food...

Absolutely horrible customer service!! Went through the drive-thru which was relatively easy. Told the drive thu a big miner, chicken sandwich and 2 curly fries. Was directed to park in spot 3 at 6:10pm. After 4 vehicles recieving there food and 30 min later we went inside. After asking the cashier what was taking so long another person rushed over with a curly fry and said this was the only thing needed. I asked what would take so long if all the surrounding vehicles were already eating curly fries that parked after. When the first cashier explained they ran out. But when asked for more info a short lady with short curly hair stepped in. Stating that someone had dropped curly fries and she was certain they were ours. When asked why would we have to wait for my fries if our order was ahead of 4 vehicles. She kept stating the same thing that this is the way things are. 30 min is a normal wait time and having to cook more fries takes time. Even though many orders in front of us had fries. She then asked for another to come over. A very tall slender man. His excuse was that they dropped our chicken patty and it had to be cooked again. When I asked how much of our food was dropped since the short lady said our fries were dropped and then our chicken patty. I asked him if this was proper service and he laughed and said that's the way it is and walked away. I immediately asked for a refund as everyone was lying about our food and disregarding a 30 min wait time for drive through. When the tall man was asked back he ignored the request and went to help the drive through. A Hispanic lady finally came over and looked at the reciept. When she asked what was ordered she pointed out THE ORDER WAS NEVER ENTERED CORRECTLY! They also overcharged us since they input the wrong order and attempted to give us smaller burgers than what we had paid for. ABSOLUTELY disgusted with the service here at the management of the short lady and tall man. Will never return to this place as all they do is drop your food on the floor, make you wait 30 min for a drive through order and steal from their customers by overcharging and not being honest. Horrible management and horrible individuals...