KFC — Restaurant in Ypsilanti

I try to minimize my fast food intake, but sometimes you're in a hurry on your lunch break and needing to bug something to eat heading home ftom an errand. This place offers a quick drive-thru experience not far from Grove and Washtenaw, with a pretty stripped down menu that focuses on a handful of meal styles that cater to different tastes.

I don't go in for fried chicken bowls but they will serve it that way. They also serve their fill-ups in sandwich form. I usually get one of their fill-up meals, but opting for a simple fried breast as entree (number 15) and getting a side of mac or mashed potatoes. You get a fountain drink with that, and like most places one of the options is a vitamin beverage. It's a fast, cheap and hearty lunch with some decent chicken for under $10, served almost as fast as you can order it. For what it does? No real complaints. If you don't mind paying a little more they have some specialty entrees that come in more flavor varieties than the more economic options, which already tend to be plenty of food.

The staff seem inexperienced, but polite and helpful. They also sell affordable buckets that serve many if you're looking to feed a family a robust dinner quickly. Only open until like 8, so not so much a late night option unless you stocked up earlier. Their Nashville flavor is some of the hottest chicken in town, matched by only a few of the major players in the town's fried chicken scene. They're a useful addition to the neighborhood's fast...

I've been to this location several times this month and every time I give it another chance I'm let down again. The other day I ordered food via the app, went in to pick it up around 7, the doors were locked, despite their door literally saying the lobby is open until 8, then went around through the drive through then to be told there's no food AT ALL, which must have been told to the cars in front of me as well, as they all left without ordered, so I asked what to do about my mobile order to get it at a different store and they just told me to pull up to the window, where they ignored me for 15 minutes despite there being no other customers, and then I received my food, which was the complete wrong order, something I should have checked before leaving but didn't have the time to since I had been waiting so long, so I didn't realize until I got to work that the order was wrong. Today I went and waited 30 minutes at the speaker after I was asked to wait a moment, which since there were once again, no other cars or customers waiting, seemed outrageous. I don't like to complain bit these past 2 incidents have been the last straw. I live a good 15 minutes from the KFC on Carpenter rd, but I'd rather drive there from here on out, even though I live 5 minutes from this location. Its just...

I was in around 11 am FRIDAY, David was the employee who waited on me at the window and from the time I pulled up to order until the time I was leaving he was absolutely the most polite and professional person I think I've ever come across at a fast food restaurant or just plain restaurant in general, it's a shame that most places u don't get this kinda treatment , David I appreciate your kindness and professionalism thank you for your kindness and just general good attitude u made my day I hope your bosses know just how much an employee like yourself is worth and they take care of you.. good help is hard to find these days and customer service has gotten so bad over the years so it's nice to have been waited on by such a professional, I wish you all the best thank you so much KFC and David you are an exceptional and genuine person wish I the best fortunes. Sincerely, Chris...