👎 It's clear that El Palenque doesn't value the importance of a satisfying dining experience, as evidenced by their hasty and rude service. It almost felt like they were taking their cues from Mr. Krabs in SpongeBob SquarePants, as their only concern appeared to be making a quick buck at the expense of their diners' experience.
👍 While the food is decent enough to satiate your hunger, it's not anything to write home about:
-The empanadas are passable, but nothing to rave about The steak is cooked adequately, but won't knock your socks off 👎 The restaurant's staff seem to be in a hurry to get you out the door, rather than making an effort to create an enjoyable atmosphere for diners:
🙅♀️ The staff began clearing our table while we were still drinking, leaving us feeling rushed and unwelcome 🙅♂️ When we expressed our dissatisfaction, the staff member's response was flippant and unhelpful
👎 If you're looking for a dining experience that won't leave a bad taste in your mouth, we advise steering clear of El Palenque. There are plenty of other restaurants in the area that offer more attentive and welcoming service, along with more memorable dishes. Save your rush for the morning commute and find a better dining destination for your...
Read moreOutstanding! We visited El Pelanque for lunch upon the recommendation of a friend. Were seated on the beautifl patio.
The service we received was personable/efficient and our waiter was very knowledgeable about the menus and wines. Management checked in on our table more than once making sure we were taken care of.
We were looking at an Argentinian wine. Our waiter suggested us to take a chance on a Uruguayan wine, after all we were in Uruguay.... His selection exceeded our expectations, certainly if one looks at a very friendly price point. We order Bife de Chorizo (New York Strip Steak/Entrecote) and Bife de Lomo (Tenderloin) Both cuts were generously portioned, prepared azul (*rare) and well seasoned. An absolute sensation in the mouth! Our ensalade mixta was prepared table side and very flavorful.
Our desert selection was delightful and accompanied by a wine he described as Half&Half, a slighty sweet balanced by some tartness creating a perfect balance.
Our visit was very enjoyable and upon return to Montevideo we surely will visit again! Highly...
Read moreSkip this place. My steak was crunchy with too much salt, and they never even asked me how I wanted it cooked. The portions were also tiny, small handful of fries given to me. Has the rent costs gone up lately? To add insult to injury the service was non-existent. It was on a Monday at lunch with absolutely no one else around and the staff are acting like I am a huge inconvenience, I even speak Spanish so there was absolutely zero language divide. A lesson needs to be learnt in customer service and a bit of empathy. I’m not saving my hard earned money to travel half way around the world to be treated like an idiot and to pay for a Uruguayan steak that is soooo crunchy with salt that I can’t even taste the meat. Not once did anyone check in on me either. Please take this warning, go somewhere else nearby. I had Cabana Veronica’s (next door) the other day and that was spectacular. Service top notch and double the amount of food at higher quality and much higher service. Avoid El Palenque...
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