Gujarat Indian Restaurant Da nang — Restaurant in Đà Nẵng

Inauthentic, prepared food and not recommended unfortunately.

During our years of traveling through Southeast Asia, we fell in love with Indian food and therefore tried an incredible number of Indian restaurants. Unfortunately, I have to say that I was very disappointed with Gujarat. The food was clearly prepared, not freshly made and not authentically Indian in taste.

Based on the many good reviews, I had expected something different. However, after our visit, I can also imagine where the many good reviews come from. You are asked several times during the meal and vehemently told to please leave a 5-star rating. A QR code is immediately brought to you to scan so that you can leave a good review on the spot. It goes without saying that you feel compelled to leave a good review directly in the restaurant and that it is difficult to give an honest rating. We were told several times to write a review straight away and when we replied that we would do it later at home, we were "asked" a few more times to do it straight away. Something that is not only intrusive and rude and does not belong in a good restaurant or to customer friendliness but also coerces the guest in a certain way. An absolute no-go!

I would have overlooked that if the food had been good. We chooses this place because of the vegan dishes. In reality, there are vegan dishes, but only a few to choose from. The food is obviously already prepared, so there is no option to modify certain dishes according to allergies or intolerances. This would be fine if the prices weren't also significantly higher than in other Indian restaurants that prepare their food fresh and according to the customer's wishes.

I had the feeling that they really wanted to impose their "recommendations" on us, even if they didn't meet our wishes. For example, we wanted Hara Bhara Kebab (actually possible in vegan) as a starter and Vegetable Manchurian. They told us, hara bhara kebabs cannot be made vegan (which has NEVER been a problem in other Indian restaurants) and instead of the crisp vegetable manchurians, they vehemently tried to sell us honey chili potato.

The curry we chose was not vegan either, which is why we accepted their recommendation when they discreetly pointed it out. We were also persuaded to try the honey chili potato. We also ordered rice and a lacha paratha.

The different dishes were all brought one after the other, with a long time in between, so that some of them were already cold before the rest arrived. We had asked for everything to be brought together beforehand. It's also pointless to serve a curry without rice. We were particularly disappointed by the highly praised honey chili potato. These were deep-fried snack bar chips with a tomato sauce on top. We even explained that we were expecting potatoes with an Indian sauce instead of fries. We were then told several times (already slightly irritated) that the menu also says "sliced potato". Yes, that's true, but then you don't expect ready-made chips in an Indian restaurant, do you? Well, a little more understanding and customer friendliness would have been nice here.

Another negative aspect was that we couldn't hold a conversation for 2 minutes while eating as we were constantly being spoken to. Perhaps this was meant as a nice, but it rather spoiled our evening. We were also often asked if something was wrong because we waited with the dishes we ordered until the rice was finally brought. We also mentioned this several times, but were asked about it again after another 5 minutes. It was probably kindness, but we still had the feeling that we were not understood. Unfortunately, the food wasn't particularly good either. The paratha was dry, the fries were limp, the curry was okay but nothing special in terms of taste and the crispy vegetable manchurian reminded me a little of frozen vegetables that had been deep-fried.

The price for everything here was almost twice as high as in other Indian restaurants in Da Nang. So unfortunately I cannot recommend...

I have visited this restaurant twice. The first time, the food was excellent, and I had a great experience. However, on my second visit, the noodles and one more item were not prepared correctly. When I raised this issue with the manager (an Indian or Asian gentleman), his response was unexpectedly rude and unprofessional. He bluntly dismissed our concern, stating that 60-70 customers visit daily and no one else has raised such an issue. When we suggested that he taste the noodles himself, he refused, claiming that he is a non-vegetarian and does not eat vegetarian food.

Additionally, we noticed that the manager communicated more respectfully and effectively with non-Indian customers while disregarding and showing a lack of care towards Indian patrons. This differential treatment was highly disappointing and unwelcoming.

I have also visited your restaurants in Hanoi and Ho Chi Minh, where I consistently had excellent experiences. The stark contrast between those visits and my recent experience here was surprising and disheartening.

I hope the management takes note of this feedback and addresses these concerns: Provide customer service training for all staff, especially management, to ensure professional and respectful communication with all customers. Implement a more effective quality control system to maintain consistent food preparation standards. Establish a robust feedback mechanism where customers can voice their concerns without fear of dismissal or rudeness.

I believe in the potential of this restaurant to offer great food and service consistently and look forward to seeing positive changes on...

Authentic Indian Gem in the Heart of Da Nang!

During my recent visit to Da Nang, I had the pleasure of dining at Gujarat Indian Restaurant for four consecutive days, and each visit was nothing short of delightful. Centrally located near the city's renowned beach, the restaurant offers a perfect blend of convenience and a serene dining environment.

From the moment we walked in, the warmth and hospitality of the staff were apparent, especially Mr. Raju Bhai, the chef, who went out of his way to ensure our dining experience was exceptional. The decor of the restaurant is spacious and beautifully adorned, reflecting rich Indian cultural elements that make you feel right at home.

The highlight of Gujarat Indian Restaurant is undoubtedly its food. Offering an extensive menu, the restaurant specializes in Indian vegetarian cuisine, with a remarkable variety of Kathiyawadi Gujarati dishes that are both authentic and flavorful. The comprehensive food choices are sure to cater to all palates, and everything we tried was prepared to perfection.

Adding to the convenience, Gujarat is also available on the Grab Food Delivery App. We took advantage of this service on days we preferred dining in, and the food was just as wonderful in the comfort of our accommodation.

I highly recommend Gujarat Indian Restaurant to all Indian tourists visiting Da Nang. It's a place where you can enjoy almost home-cooked meals and support a fantastic local business that goes above and beyond to deliver an excellent dining experience. A true culinary haven for those craving a taste of...