Bếp Quán Hàm Long — Restaurant in Hà Nội

The prominence of being 'Michelin Selected' is obvious. The food is good however (based on what our group had) not anything over and above any other decent Vietnamese restaurant- if anything more pricey than warranted.

However, what really stood out was the service which was well below par. While the food arrived promptly. The staff (particularly the male staff - seemed like a supervisor) disinterested at best. Gone was the usual Vietnamese politeness replaced by a 'customers are an inconvenience with an associated...

Late night visit to this restaurant turned out to be a great experience. After 3 tryes to get a steak in Hanoi at 21:30 the choice fell on this place. Really a pleasant surprise. The food we ordered came really fast. Nicely presented and perfectly cooked. The beers cold (in the bottle) don't like using ice in my beers. It's a bit pricy but you get what you pay for. Friendly staff and quick service. Definitely work a second visit... (by the way I have now eaten chicken...

Thu Hien had a terrible attitude. Online didn’t show that they have a break time. We came in at 12 and they tried to kick us out at 2. Every single time they had a bad attitude. I said “I’m sorry I’m not from here, I’m used to a different culture” she continued to give me a fierce aggressive attitude. I asked if I should give one star then? She said yeah go ahead. She doesn’t care about customer satisfaction at all. I’m very...