I had such a horrible experience as promoter in Spatz Theatre recently. Rented Spatz theatre around dozen times for events I promoted in 2018-2019. Spatz Theatre was managed by Sara who always did a great job. I had a show scheduled for March 2020 that was postponed due Covid restrictions. I was so excited finally to reschedule my show for March 21 2022, day when NS was going to lift some Covid Restrictions. Around 2 weeks ago i got an email from Cathy, who replaced Sara as manager, informing me that Spatz Theatre and school board decided to cancel my event, because " they are not ready to host full capacity event yet" even i told them all patrons going to wear masks at the show so that would help to avoid some risk. They also told me that even if they would reschedule my event all tickets should be refunded first because they want to change a box office provider. That really disappointed me because unnecessary refunds always are stressful for a promoter and ticket holders. 2 weeks before an actual event i had to look for another venue and change so many things: advertising, contract, setting a new box office for event , etc. Luckily Rebecca Cohn Auditorium was available for the same date and they had no issue to host a big event even they are located in educational facility as well. Just couple hours before refunds to ticket holders i found out that Spatz and Ticket Halifax want to hold CC fees and box office fees and do not refund it to ticket holders, even cancellation of event was completely not their fault. I literally had to fight with Cathy about it and made them refund my ticket holders in full amount. After posting announcement about changing venue on event page and refunds started to get processed i was receiving a lot of messages asking about directions to buy tickets on presale even it supposed to be sent in email with cancellation explanation that supposed to be sent before refunds would be made and then few more times after that, to be sure all patrons was noticed about changes. I asked Ticket Halifax representative Lindsay to fix that issue but they denied it and didn’t do anything to help me and my show ticket holders. Just now i received a copy of email from Ticket Halifax from one of my ticket holders and I found that text of letter was not one that i approved. They changed it and removed an explanation why Spatz Theatre cancelled this event. Not only actions of Spatz Theatre and Ticket Halifax caused stress and financial loss for me and ticket holders but they also lied to me. I don’t think that’s behaviour appropriate for people who manage the theatre. It’s not ok to treat your loyal customers like that! Extremely...
Read moreThe theatre is well-designed, offering a good number of seats with clear views, even from the rear balcony.
However, there are a couple of aspects that could be improved. The parking situation is somewhat challenging due to limited spaces available for the audience size. Additionally, no refreshments are sold on-site, which might require some pre-planning on your part.
The sound quality, particularly for acoustic shows, isn’t as rich as at some other venues, but it’s adequate for most performances.
In summary, the Spatz Theatre is a functional and pleasant venue, though it has a few areas that could enhance the...
Read moreHats off to Sean, Nate, Chris, Bart, and Juan for their outstanding work on The Maritime Conservatory's School of Dance production of The Happy Prince. This team was incredibly organized and their experience very evident through the mounting of this very technically demanding production. Hands down the best crew I have ever worked with and you can rest easily knowing that with this crew anything is possible. We look forward to working with you on...
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