Dr Ivy Pang Chinese Medicine & Acupuncture Clinic — Attraction in Richmond

Dr. Ivy Pang has been treating a loved one of mine who has been suffering chronic pain for the last couple of years, who is an elder with limited mobility. I am so saddened to learn of the doctor's treatment towards my loved one/the patient. She showed a lack of respect, compassion, and care, and the result has been a retraumatization for the patient. Some examples of this: the patient who has limited mobility, requested some assistance from Dr. Pang to move from face down to up. Dr. Pang's response was to minimize their pain and dismiss their request, stating that there were other patients awaiting care - they ultimately did not help the patient move on the table. The patient is not a subject matter expert on biology or anatomy, so requested clarity from Dr. Pang, or asked questions about their treatment, and Dr. Pang either completely ignored the questions or replied with an energy of indignation and impatience, leaving the patient feeling ashamed for having curiosity about treatments to their own body. One of the treatments offered was causing my loved one pain, so she asked to lower the intensity of the treatment - Dr. Pang's response was to respond dismissively to the request and say that other patients are able to withstand level 10 in intensity, when my loved one could not withstand level 2. I am horrified to learn that such a doctor has been able to practice for all these years and have impacted so many people It's possible the doctor's attitude varies from patient to patient, but what a red flag! ALL who walk through the door should be met with compassion, empathy, deep listening, patience, and care. To anyone curious about going to this Doctor, I hope my sharing this experience offers you some insight into what you might expect. You deserve care that is responsive to your questions, that is flexible to your needs, that adjusts its intensity according to your pain levels. You deserve basic respect to your bodily autonomy and dignity from your care providers. Dr. Pang - I hope you consider this review some insight into how you have impacted one of your patients. A patient shouldn't have to earn your respect. They are trusting you to treat them with basic dignity, and to respect their bodily autonomy in a way that is aligned with your oath to ethical values.

Update May 12 - re: Dr. Ivy's reply: I am feeling into such disappointment in your response - it is a such a prime example of gaslighting, and really helps to reinforce that the right decision was made in finding another care provider. And, I also sense we have different ideas of what "retraumatization" means - I mean it in the mental health context. Just in case this is needed: a good example of a survivor of trauma being "retraumatized" by a care provider is when they are not listened to and not believed, belittled, gaslit, ignored (questions she asked, ignored!). This patient asked for help to move on the table, and was refused that support - my heart cannot understand how this is okay! She was stuck! She was scared, she was in pain. Can you find some compassion and imagine how she might have felt?...At the end of a session that had been upsetting again and again. I hope you understand the link between mental and physical health, and the impact of an activated nervous system on chronic pain. I really hope in time you see this review as feedback worth taking and turning inwards to reflect, learn, and grow, and that regardless of whatever "misunderstanding" you feel may have occurred (oh, the demonstration of zero interest in accountability!), PLEASE may your heart be led by empathy first. May you FEEL the distress of your patients when they come to you in pain or ill health. Please do not respond to this addendum - I fear any response you offer will be yet another heartache. Or if you do, know that I will not be reading it as a loving boundary for myself. I suspect if it is anything like the response you've already provided, you will only be proving my...

Hands down the best and most experienced Traditional Chinese medicine practitioner in metro Vancouver, if not the entire lower mainland/province. It is a favour and blessing to our local community that Dr Pang still practices. TCM is more than just a method - it’s an entire system of wellness that expands way beyond a medication or course of treatment and includes addressing all levels of a persons life for optimal wellness. This is not easily learnt and requires extensive training, TIME and experience to develop expertise. Dr Pang’s decades of experience make her the superstar that she is - I appreciate her direct and clear communication and straightforward, practical advice. She will never make you spend more money than you have to and sends you home with ideas to help yourself be in better shape.

After a cupping & acupuncture session with her I feel grounded, safe, and better in my own body already. She explained each step along the way, was super generous with her knowledge and had great answers to all my questions. I felt for sure, very safe and looked after throughout. I am due for a second round soon which I’m looking forward to most definitely recommend her if you want to level up on your healing journey. Thanks Dr Pang & happy to be seeing you as regularly as I can. Me and my body are...

Dr. Ivy Pang has a lot of heart, western/eastern medical expertise, and patience - these are the top reasons for me and my family to entrust under her care.

I have a pinched nerve in my neck and shoulder. I am adverse to taking any painkillers or medications as these typically have some side-effects. I saw Dr. Pang for acupuncture and cupping treatments. After just 2 visits, the pain is completely gone. I didn't notice any side-effects and can now sleep comfortably at night. This is the best outcome any patient...