Hamburg Central Station — Attraction in Hamburg

Hamburg Hauptbahnhof is dismal! There was nothing good about my recent experience. It started with the S-Bahn from the airport, sign- posting is terrible or non- existing, lots of confused travellers who simply don't know where they are supposed to be going. At HHB it continued with simply bad sign posting, I give you an example, I was led by a sign to the DB Reisezentrum..it led me outside where I had to walk for what felt like miles! Eventually I found this grubby shop-front of said Reisezentrum which was locked! Only by asking a policeman (their equally grubby station is next door), did I find it inside. Of course, I should have known, telepathically, that the main entrance is inside the building (in hindsight this was logical of course). When I finally spoke to an adviser, he drolly said 'oh yeah, those doors are only open when it's warmer'! Well, that's alright then for the weary traveller who's desperate to find help by a human person! Don't worry about putting a simple sign up explaining that! I'm clearly still annoyed about the experience, and there's far too much to tell, so I'll try and summarise..

Bad signage Not enough escalators or non working different and therefore confusing ticket-machines People at info desk not friendly, they were bored and grumpy and only grudgingly did their job Very busy place, people walking all over the place, kreuz und quer, das reinste Slalomlaufen Great distances to cover, man muss gut zu Fuß sein Only one weird toilet center which should be jolly free or at least clean trains and train times unreliable staff at DB Reisezentrum not very friendly, (the ticket giver was a bit condescending), but at least after a bit of jostling with the man behind the counter, I came away with a semi - satisfactory plan for my onward journey (only 3.5 hours delay to it!) Very grubby, shabby and run down (one entrance to the station was like walking down the steps into some dark and dingey, grubby and graffitied dungeon, again, which could only be found by asking) too many outlets, food, shops etc., it just adds to the confusing hum drum of the place, I really didn't fancy stopping!

And I have to do it all again in a week's...

Hamburg Hauptbahnhof (Hamburg Main Railway Station) is a major transportation hub in Hamburg, Germany. It's one of the busiest and most important railway stations in Europe.

Location and Accessibility Hamburg Hauptbahnhof is located in the heart of Hamburg, near the city center and within walking distance to several major attractions, including the Hamburg City Hall and the St. Michaelis Church. The station is easily accessible by public transportation, including buses, trams, and suburban trains.

Facilities and Services The station offers a wide range of facilities and services, including:

Ticket counters and machines for purchasing train tickets A luggage storage facility for storing bags and luggage A variety of shops, restaurants, and cafes Free Wi-Fi and charging stations for electronic devices A mobility service for passengers with disabilities

Train Services Hamburg Hauptbahnhof is a major hub for national and international train services. The station is served by several types of trains, including:

ICE (InterCity Express) trains for high-speed connections to major German cities and international destinations IC (InterCity) trains for connections to other German cities and European destinations RE (Regional Express) trains for regional connections to surrounding cities and towns S-Bahn (Suburban Railway) trains for...

One of my worst experience ever. My train to Dennmark has been canceled. All of them. DB dont care. No alternative bus. I was in damn Hamburg all night. Old man at desk inside Reisezentrum has been rude to me and other people. People there are weird in general. Train station is very bad build. To go on another platforms you must go upside and downside. Platforms are split into four sections what are closely connected so you there is chaos to find your train. Trains stay close to each other. Tickets machines are horrible. No international tickets,full of glitches also. No electronic portals to find your international train or other company. We in Prague have have better systems. I like old buildings but this one not much. But its decent and only my opinion. Station is full of annoying beggars and crackheads around. Police are just there in day . In night you dont see them. There is a supermarket,overpriced ATMs where you can take euros from,tourist centrum,book shop etc. I hope the old conductor and his female colleague will read this: In 12.6. Around 16:00 pm on platform 11? you were two very helpfull and polite people there. I hope DB give you some...