Stayed over for two nights from 1-2/5 and checked out on 3/5. The hotel is right facing the Kuta beach. Just less than 2mins crossing the busy street and you will see the beautiful sea. The driver dropped us at the hotel lobby. They have a decent spacious lobby. However, upon our arrival, there weren't any staff that helped us to carry our luggages. We have to carry the luggages by ourselves to the lobby to check in. During checked in, the staff will give a welcoming drinks. The check in procedure was a breeze. The lady did explain the standard instruction to us. We were only given one access card for two nights. As I mentioned, none of the staff at the lobby were available to offer help to carry our luggages to the room. We have to do it by ourselves. The room given was 246. Was facing the next hotel building with a decent balcony. The two bedroom has good lighting and cosy air con. Strong powerful wifi. The hotel room provides free toiletries, hair dryer, clean towels and two mineral water in glass! It was a bit inconvenience to carry the glass mineral water outside cos you must have the canned opener to open the mineral water and you must finish it once open cos no way you can keep it without able to close the cap. The in-house safe was locked and we can use it. The kettle was not functioning properly and we have to contact the housekeeping staff to repair it. However the staff came in the room without removing his shoes. Appreciated his prompt action to solve our problem. The shower water power was a bit weak and the water heater wasn't stable as first night we received hot water for showering but on the second night, I barely feel any hot at all. The breakfast is very good with lots of variety and fruits. They have this special Indonesia fruit called Buah Salak madu (snake fruit). Surprising it is very tasty but a bit dry tho. The breakfast is on roof top. They provide a good dining experience facing the swimming pool. The breakfast contains of fried rice, noodle, porridge, eggs, variety of tropical fruits, breads, cornflakes and many different juices (not the real original juices) and coffee and drinks. They have the coffee machine that offers latte and cappuccino drinks which is very nice. The staff were very attentive at the breakfast restaurants. The pool was very nice facing the sunset and sea. The only problem I have experienced was I have a very tight schedule and only able to use the pool on the last day of my stay before checking out. However, the pool area was used for wedding and the hotel guests can't used the pool from 7am to 11am. It is very sad that as a paid guest we were not allowed to use the paid facility! It was quite a disappointment. I booked this hotel mainly because of its sunset and sea view! The hotel is walkable to Beachwalk shopping mall. About 8mins slow walk. The hotel also provides shuttle to airport that charge 200k rupiah. We booked it one day before the departure. It only take 30mins to reach airport from the hotel as we were checking out at 10.30am. Despite some of the hiccups, I will still recommend this hotel. Hope they will improve the lobby services and the reception should have informed the coming guests at least few days before any planned wedding so that the guests can pre-plan their schedule to use the pool. I only received the notification the night before the next day wedding.