Ca' Pesaro International Gallery of Modern Art — Attraction in Venice

Writing this in English for all the international tourists: it just happened, I'm baffled, honestly just skip it. We didn't have the opportunity to even enter the museum. After you enter the glass doors on the left, you are immediately at the ticket office but before you can approach for the tickets you need to have your bags searched/security checked, and no complainings here Mind you, I'm Italian, so no issue with communication or anything of the sort:

Me: hi, we would like to do the tickets Security guy: your bookbags are too big Me: ok, do you have lockers where we can put our stuff? Free of charge or not, we don't care Security guy: yes,we do have lockers, but you can't arrive at the lockers because you need to enter and I can't let you enter with those big bags Me: I'm sorry, you have lockers but we can't use them/reach them? Him: yes, I see we have an issue in communication, the lockers are inside and I can't let you reach their location, so you should find by yourself some lockers outside/ in the city Ticket lady: yes I'm sorry, it's like this, the Prefecture is not giving us permission

All of this with an extremely arrogant tone, definitely not customer service oriented let alone "kind" or "mortified" in any sort.

Now, I did search for ANY info on the museum website's regarding this and there is none.

You have lockers that are unreachable for me? That's poor planning on where to put them on your part, and learn some manners on how to treat customers/clients Adding a picture of the bookbag...

The Ca’ Pesaro in Venice is a palace that houses the International Gallery of Modern Art. It is my favourite modern art gallery because not only is it a beautiful building, in a beautiful location on the bank of the Grand Canal in Venice, but because it exhibits a large number of artworks – paintings, sculptures, drawings, photographs, and installations – by many of my favourite artists of the 19th, 20th, and 21st centuries (Rosso, Boccioni, Severini, De Chirico, Fontana, Rodin, Bonnard, Klimt, Kandinsky, Mirò and Moore.

The first floor houses the semi-permanent exhibition which changes every two to three years.

The second floor is used to present contemporary pieces, those on long term loan from other institutions and temporary exhibitions.

The current exhibition is the Gemma De Angelis Testa donation which includes masterpieces by Rauschenberg, Twombly and Kiefer.

The Oriental Art Museum is on the third floor and comprises a collection of Japanese, Chinese, and Indonesian pieces.

There is an excellent cafe and book shop on the ground floor. The staff are courteous, knowledgeable...

Art gallery was nice. BUT LOOSING POINTS FOR AWFUL AND OH I MEAN AWFUL CAFE SERVICE!!!

We sat at a table with a view of the grand canal which had very recently been emptied. So we sat there waiting for the waitress to clear the very dirty table. (By the way we were also told that we would be given table service). 15 minutes go by… we see the waitress clearing vacant tables and COMPLETELY IGNORING US!!!!! 🤬🤬🤬🤬! She finally comes over after what feels like ages and ONLY TAKES HALF THE STUFF AWAY!!! And the people sitting here before left sugar, salt and pepper the lot of it on the table so it was in desperate need of a wipe down. Did that happen you may ask? NO!!! NO!! NO!! After a bit longer than half an hour we have still not been asked for our orders! And THE CAFE WAS NOT EVEN BUSY!!! ITS WAS PRACTICALLY EMPTY!!!!!!!!!! So we decided to leave. YEAH THATS RIGHT LEAVE! LIKE HOW YOU SHOULD LEAVE THE THOUGHT OF GOING TO THIS CAFE OUT OF YOUR MIND!! WILL NEVER COME BACK!!!

museum was lovely though do give that...