Al Nono Risorto — Restaurant in Venice

The food was good, not the best we had in Venice, but high quality. And they had a nice large romantic outdoor area to sit in.

However, after the main course, we got the feeling they were trying to rush us out, at least at first. We told them we wanted to finish our (mostly full) glasses of wine before deciding if we wanted to have any dessert. The waitress brought over the dessert list, left for 2-3 minutes, and came back while our wine glasses were still half full to ask if we wanted dessert. We told her we still hadn't looked at the menu because we were still drinking the wine.

Then the service got really slow. We had to wait 10 minutes after deciding what dessert we wanted before we were able to flag someone down to order it. The espresso I ordered didn't come until after we finished the dessert and I reminded them about it. Then it took 10-15 minutes to flag someone down to tell them we wanted to pay. We were told someone else would bring us the bill. 20 minutes later we still hadn't gotten the bill, so we flagged another person who told us to just go up front. All this while, people we waiting with a line out the door for a table.

We we finally got the bill at the register I enquired about a 4€ charge I didn't recognize. I was told it was a cover charge. For a restaurant? And we weren't informed of this prior to entry.

You could probably do worse for a restaurant in Venice, but you can also...

Worst restaurant experience I've ever had!! After going from restaurant to restaurant we finally managed to get a table at Nono Risorto. I appreciate they were very busy but they did still gave us a table for 9 which means they are willing to accommodate. I had my 5 years old son with me who was very hungry as we had been walking around for hours trying to find a restaurant to eat at. As soon as we sat down we wait about 45 mins to be offer any drinks, at which point my son started to ask for just water. So we called the waiter over to ask for water. We were ignored. My son at this point started to complain that he was really thirsty and asked for water again. I waited and waited and the waiter kept ignoring our table. I then stood up and took my son to the to the front bar and asked for water. I was in disbelief when I saw the waiter pick up a half drunk bottle of water that he cleared off ANOTHER table, pour it into a glass and hand it to my 5 year old!!! ABSOLUTELY DISGRACEFUL!!

THIS RESTAURANT SHOULD BE ASHAMED OF THEMSELVES.

I did not ask for anything for myself but some water for my 5 year old son that was so thirsty he started crying out of frustration.

No apologies offered, no...

Not worth my phone memory for photos, but worth a few cents here I hope.

Served us a basket of bread (with a bottle of olive oil), which we INTEND to politely reject as we don't feel like having it. The attendant response was, "You are going to pay for it anyhow, whether you take it or not." Okay.. we have not speak out our intention YET and that's your response? Cool attendant(Mark the sarcasm)!!

Fine.. since she insisted that the bread should stay on the table, so we waited for her to be free (quite a while, since it's a busy place) to ask for some vinegar to go with the bread and olive oil. Her response was, "Oh!!! You saw what the next table has and now you want it too! You see, we only serve what you need here."

Whoa! Whoa! Whoa! Your little judgemental gestures among you and your colleagues when we were waiting for our table, your little comment of paying for the cover charges and now this?! Oh come on!! If I'm having the bread, I like it with a bit of vinegar and what's wrong with it?!

We did you a favour by swapping to a 2pax table from our 4pax table, where you initially seated us, so you that you could put in your next waiting 4pax customer and this attitude we got from you is...