EDIT: I decided to edit this review and add these comments after reading a few reviews I considered unfair. I stayed for 8 nights and I'm surprised by how many people giving bad reviews don't read the instructions available in the room (in english) or don't even bother reading the hotel information available on booking platforms (also in english) prior to booking it.

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1. CHECK-IN/CHECKOUT: You can have either performed via self-service terminals that provide english options (check-in will take about 10 minutes, checkout will take 1 second) or wait to be assisted at the front-desk. Keep in mind this hotel is in a very busy area and receives a lot of Japanese guests as well so, as such, the lobby can get quite crowded during checkin/checkout hours, especially in the weekend, which might lead to some wait time, so plan ahead.

2. ROOM: Rooms are small, but very practical and more than enough for you to relax. Bed is super comfortable. By default, room service will be provided every fourth day, but you can request it daily by hanging a sign on the door (this information is available in a panflet in the room and on the TV dashboard), otherwise they'll just leave a daily ammenities package outside your door. Bathroom is amazingly practical, relaxing and well stocked. Water from the tap is drinkable (there a BIG BLUE "Drinkable" sign on it, in english), so you can use it to refill the water bottle you'll get as welcome gift on the first day. If you're a very big person (vertically or horizontally), the bathroom might not be too comfortable to use. Keep in mind that, if you travel with big luggage, this room won't have enough space for you to unpack everything at once during your stay and move comfortably. You can have enough clothes unpacked for 2 days and a lot of stuff on the desk, but everything else is better off neatly stored in your bag or plastic bags unless you need it readily available. I was there with a partner and both had a large sized bag, a carry on bag and a backpack. We didn't have any space issues until the later days from our stay, after we filled the room with plastic bags from shopping sprees.

3. FACILITIES: Hotel offers restaurants, massage and a spa. Some other hotels are changing to freely allow tattoos in spa/pools, but not this one, unfortunately. You can request cover up patches at the front-desk and apply then to use the spa, if your tattoo is not MASSIVE.

4. STAFF: Friendly and very polite. Not all of them communicates effectivelly in english, but they have written english instructions and will use it to guide you through if needed. If it comes to it, they will even pull up google translate to make sure communication is clear.

5. LOCATION: Kabukicho is one of the busiest places (if not THE busiest) in Tokyo at night. This means you're close to pretty much anything you might need (food, drugstore, enterteinment, transport), but also means it gets busier than your average location at night. This is not an issue by all means, but something to be aware of.