GO SOMEWHERE ELSE. Literally just left. None of the services listed on the Google page match the ones offered at the salon. I paid for an hour back and foot massage. The massage room was a cloth partition and you could hear everyone as they went through the office. The heated blanket on the table was too hot and I had to ask for it to be turned off. I asked (and gestured) for the massager to use high pressure, which she would for a minute or two before going back to substandard pressure. I was massaged through a towel the whole time and barely any time was spent on any individual muscle group to properly massage it. The most amount of time was spent doing a face and scalp massage which required me to face upward, with a bright light immediately above me. She placed a cloth over my eyes, which immediately moved and didn’t cover my eyes from the light. She attempted to end the massage without massaging my feet. When I tried to complain she kept responding “kou kou” which was the listed name of the place, not “koko.” The manager had to come in and show me the menu again, and I had to point to the foot on the massage selection I had ordered (which they had properly charged me for, so I don’t think there was a mistake in my selection) before she sat back down and provided barely 5 minutes of massage on my feet before she ended it. My girlfriend, for whom I paid for the same service, did not receive a foot massage and is too polite to complain. Overall, service was substandard and I was disappointed, I would not be surprised if the majority of the positive reviews were paid for and inauthentic. GO...
Read moreI recently had the pleasure of experiencing a 90-minute massage at KoKo Relaxing Space in Shinjuku, and I can honestly say it was one of the best decisions I've made for my well-being. From the moment I stepped through the door, the serene atmosphere enveloped me, immediately setting a calming tone for my visit. The staff was incredibly welcoming and attentive, ensuring I felt comfortable and relaxed. The massage itself was simply divine; my therapist was skilled and knowledgeable, tailoring the pressure and technique to my specific needs. I appreciated the focus on areas where I held tension, and I left feeling rejuvenated and more at ease. The facility is immaculate, with a peaceful ambiance that enhances the overall experience. I also appreciated the range of services offered, making it a perfect choice for anyone seeking relaxation and therapeutic benefits. I highly recommend KoKo Relaxing Space to anyone looking for a top-notch massage experience in Shinjuku; it’s a fantastic retreat from the hustle and bustle of the city, and I can’t...
Read moreWatch out for this place. They have many great reviews because after you receive your massage they sit you down and give you a QR code and watch you do the review.
I received a 120 minute massage that included a face, breast, and butt contouring machine service. Only received the service on my face and breast. It did slim my face.
After I paid the masseuse she asked if I wanted to shorten my service. To be fair, I had company that had shorter services. However, when I said no, she pushed my head down into the bed and sent about 7 texts. After the service she immediately left.
Pros: I did feel better after the massage. The pressure was great.
Cons: The place is crowded, there's a lot of beds separated by sheets, and doesn't appear to be very clean. The bathroom had blood in it. I don't think anything can be considered aromatherapy.
If you're desperate, I would go. You'll feel better afterword. But don't expect a great relaxing...
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