This hotel is not for Europeans or Americans looking for the same comfort at home, it does not even meet the comfort found in Europe or America and it can really become a problem in your stay .
Negative points : The basic room of 15 m2 or you can do only 4 steps in your room and the low ceiling that will make you become claustrophobic if you are used to living in large spaces. No kettle in the rooms, only free hot water on some floors. No microwave oven in the hotel. Plastic bathroom that looks like an airplane cabin and that must close of course because the steam of the shower sounds the alarm. It's really not pretty and uncomfortable. No high voltage electrical outlet so with a ground connection in addition that would connect a straightener or hair dryer, so the beauty devices are unusable. The bedding is very firm, and in the basic room there are only two small cushions uncomfortable. No closet, and little room for the suitcase. Wifi, the evening becomes a nightmare, it becomes unusable because it is slow. No windows open, we can not breathe the air outside, I slept in many towers in the places of the world where I have been and I could always open a little window even to even higher floors. The air conditioning being a heater does not work well, a blow is hot, a blow it is less and it is noisy. There is an air purifier that lets loose very cold air and if you are chilly you will feel it. There is no light reading and the lights are two choices, light that is not enough to read or the big lights on the ceiling that are aggressive and unpleasant. I took a ranking in a room of 30 m2, which has no closet too, no windows that open, and a sofa very uncomfortable plastic, not even the leather of poor quality but of the plastic. A very dusty room because of the air conditioning. The sink water is either too cold or too hot. I got a room upgrade in a room of 30 m2, which is already better, the sofa is plastic, not bad leather but plastic and very uncomfortable. He still does not have a cupboard and kettle. Even on the 23rd floor, it's very noisy, I hear a lot of urban noises. Elevators are not secure, anyone can go upstairs.
Good points : The location is perfect, east entrance to Shinjuku station, there is nothing missing in the neighborhood, the neighborhood is very lively. The staff is very friendly, he speaks very good English which is rare in country, and does everything to satisfy. The rooms are clean despite their discomfort. If you have a room facing west, the open view of West Tokyo is beautiful, the sunrise every morning too. The breakfast buffet is very provided with all types of cuisine. But the local delicatessen is inedible for Europeans and Americans who are used to authentic sausages. There is a McDonalds near for those who like me do not adhere to local food.
If you are European, this hotel looks like a two star, if you are American, it looks like a 3 star but with no real conditions of comfort found in the West. I advise you if you want to keep the same comfort as in the West to go in the chains Hilton, Hyatt and Accor Hotels because the Japanese hotels are not strong in hotels and therefore it does not meet our western standards.
I compare this hotel to a comfortable 50m2 modern apartment in central Paris, and Hilton, Mercure, Novotel and Hyatt hotels in America and Asia that I often do. To give you an idea of what kind of comfort I compare and I give my opinion.
This hotel is not for Westerners. I wish I had been to the Hyatt and it was already too late.
9...
Read moreWe first booked the smallest room with two twins and its similar to the two other smallest hotel rooms I've ever stayed in. Once also in Tokyo and once in London. These are those ultra tiny rooms where there's absolutely no floor space to open your luggage. ||I was somewhat OK with the tiny room but my gf wasn't so we upgraded. It came out to an extra $95 USD/day but the larger room was like 2x larger and much better. I'd say do the tiny room if you're on a really tight budget, are traveling alone and only staying for a short trip - or if you plan on spending as little time in your room as possible.||Otherwise the hotel is pretty good. It's not a luxury 4-star hotel, but maybe something like an older Marriott. Totally fine and comfortable (once we got the bigger one). Only thing I wish they could control is the halls smell like carpet cleaner. It seems like they can't open the windows or properly circulate outside air so the cleaner smell just kinda sits.||The location is great if you're looking for a lot of action, energy, and night-life. There's a ton of restaurants nearby. Kabukicho is basically the red-light district and party area and unlike other parts of Tokyo, you will find trash on the streets, probably mostly from tourists or drunk locals that forgot their manners. Other parts of Shinjuku are right around the corner and tons of great restaurants there too.||We didn't try the breakfast. We thought we'd try it at least once but there's just too many food options in Tokyo. Btw, there's a place directly across the street with these dishes of grilled fish with rice and miso. This is a type of traditional japanese breakfast. That place is really good. Their most popular is a mackerel and second is the salmon belly, we tried both. Really good, but I liked the mackerel a bit better. I think it converted to like $7 USD.||There's no gym on site and I did a lot of eating. I overheard the hotel staff recommend a gym nearby, but I found a kickboxing gym a 10 minute walk away, look for "muay thai hostel" on google maps - yeah you can sleep there too. Its 4000Y per day to train but its really more like one-on-one with a trainer, so its very reasonable for that. Really nice guys, no experience necessary. Also, there's a coin laundry right next to them so you can wash your clothes...
Read moreWe first booked the smallest room with two twins and its similar to the two other smallest hotel rooms I've ever stayed in. Once also in Tokyo and once in London. These are those ultra tiny rooms where there's absolutely no floor space to open your luggage. ||I was somewhat OK with the tiny room but my gf wasn't so we upgraded. It came out to an extra $95 USD/day but the larger room was like 2x larger and much better. I'd say do the tiny room if you're on a really tight budget, are traveling alone and only staying for a short trip - or if you plan on spending as little time in your room as possible.||Otherwise the hotel is pretty good. It's not a luxury 4-star hotel, but maybe something like an older Marriott. Totally fine and comfortable (once we got the bigger one). Only thing I wish they could control is the halls smell like carpet cleaner. It seems like they can't open the windows or properly circulate outside air so the cleaner smell just kinda sits.||The location is great if you're looking for a lot of action, energy, and night-life. There's a ton of restaurants nearby. Kabukicho is basically the red-light district and party area and unlike other parts of Tokyo, you will find trash on the streets, probably mostly from tourists or drunk locals that forgot their manners. Other parts of Shinjuku are right around the corner and tons of great restaurants there too.||We didn't try the breakfast. We thought we'd try it at least once but there's just too many food options in Tokyo. Btw, there's a place directly across the street with these dishes of grilled fish with rice and miso. This is a type of traditional japanese breakfast. That place is really good. Their most popular is a mackerel and second is the salmon belly, we tried both. Really good, but I liked the mackerel a bit better. I think it converted to like $7 USD.||There's no gym on site and I did a lot of eating. I overheard the hotel staff recommend a gym nearby, but I found a kickboxing gym a 10 minute walk away, look for "muay thai hostel" on google maps - yeah you can sleep there too. Its 4000Y per day to train but its really more like one-on-one with a trainer, so its very reasonable for that. Really nice guys, no experience necessary. Also, there's a coin laundry right next to them so you can wash your clothes...
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