TGV Cinemas Bukit Indah — Attraction in Iskandar Puteri

My recent experience at your establishment that has left me feeling disappointed and disheartened.

On 200124 night, I visited Bukit indah TGV and encountered 2 malay guy staff suck attitude which has significantly contributed to a negative atmosphere to my movie experience. Their demeanor and communication were not only unprofessional but also had a profound effect on my mood during the visit. I felt like I paid money to get looked down and discriminated by them.

These occurrences, characterized by a lack of courtesy and respect, made it challenging for me to enjoy my visit and left me with a lasting impression of dissatisfaction.

The impact of the staff's poor attitude extended beyond the immediate interactions, affecting my overall perception of your establishment. As a customer, I believe that a positive and respectful environment is crucial for fostering a good relationship between clients and your business.

I understand that no organization is without its challenges, and I am hopeful that this review serves as constructive feedback. I kindly request that you address this matter promptly and consider implementing measures to enhance the training and professional conduct of your staff.

I believe that by taking swift and appropriate action, your organization can not only rectify this specific situation but also contribute to creating a more positive and welcoming environment for...

We went for Vettayan movie at 11pm. Movie finished around 2am. Once reached to car realised phone was missing. After searching inside car went again to check but shutter closed, near by there is a security(blue shirt) we explained him matter. He says can't do anything but advice to check other security at middle building (white shirt) they told same thing even they also can't enter tgv area its consider intruder. But asked to come following day 10am. We again went from pulai mutiara. This time direct approach tgv staff, asked to fill up lost n found form. Once found will call us but i urge them try to look for inside hall with seat number that we sat. Staff check again negative. Show us the picture surrounding seat. We are dejected its not about phone but inside things such apps working related things , dual sim need to go SG telco also. Its very hectic. Once reached home around 12.15pm got call from unknown number informed about phone. Asked to call back to verification. Again rushed to aeon. Tgv staff handover my phone. Told aeon staff found in entrance area. I take this opportunity to thank bottom from my heart to all the good souls who involved in this issue. Stand tall and high with your honesty and...

Dear TGV Bukit Indah & Akmar Azieani,

I am writing to express my deepest gratitude for the outstanding efforts and exceptional service provided by you and your team in the recent recovery of my lost bag. Your dedication and commitment to ensuring the safe return of my belongings did not go unnoticed.

In a moment of distress and concern, your professionalism and efficiency shone through, bringing immense relief. Your relentless pursuit to locate and return my bag reflects not only your competence but also your genuine care for the well-being of guests.

I am truly fortunate to have encountered such a remarkable team, and I want to extend my sincere thanks for going above and beyond the call of duty. Your actions have not only restored my faith in human kindness but have also left a lasting positive impression.

Please convey my appreciation to all involved in this process. Your exceptional service has turned what could have been a stressful experience into a heartwarming testament to the integrity and compassion of your staff. Thank you once again for your unwavering commitment to guest satisfaction.

Warm...