Museo de Arte Moderno — Attraction in Mexico City

The first ever museum that I have been to in Mexico City was the Tamayo museum and the staff there was so professional, a bit stern at times, but at the same time so polite and friendly that when I finally got to visit this museum, the customer experience on all accounts was a serious downgrade.

I find it really ironic that you can see signs that ask you not to talk on the phone when you enter the exhibition, however, the staff feels more than comfortable talking/gossiping outloud for everybody around them to hear, think it is okay to talk on their cell phone, etc. On top of all that on their website it says that they accept debit/credit cards, however, the guy at the entrance told me that they only accepted cash. After walking around the property a bit I saw that at the other entrance the front desk person did have a payment terminal on him. I am not sure what is the case here exactly: did the person at the other entrance had that payment terminal as a decoration and also didn't accept credit/debit cards? Or might it be the case that the museum didn't provide the person who sold me my ticket with his own card reader? Or did they just feel lazy and couldn't be bothered with using the terminal?

Whatever might be the case here, they should make it clear that the only place they do accept credit/debit cards without a doubt is the souvenir shop. 🙄

The issues that are listed here are rather minor ones on their own but combined together they make for a really miserable experience customer service wise

The works presented there are a real beauty, though, and I do recommend everybody to visit the exhibitions at least once. Just keep in mind that the staff there can be pretty discourteous.

P.S. the souvenir shop has such a precious collection of books for sale. If you are an art nerd, i definitely would advise you to put some money aside in case you want to purchase some (from what I remember they are mostly in...

CASH ONLY

Very strange for a museum of this importance to not accept card payment. They themselves claim being "one of the most important modern art musea in Latam" -extremely illogical to be cash-only.

But aside from that, the museum is quite nice. It has ample garden that encompasses the main building where art is displayed. The museum itself is wheelchair accessible with elevators and ramps. However, the main entrance from Chapultepec park has stairs and is not equipped with a elevator or platfrom: you must go to the carpark entrance if you need a wheelchair accessible entrance to the museum.

The staff is friendly.

There is a small cafeteria located in the park, on the Chapultepec entrance side.

Some of the art pieces in the garden were quite deteriorated due to the exposure to the elements, quite a shame.

Explanatory cards of the pieces are only in Spanish. Again, for a self acclaimed "world class museum", I'd expect at least English to be included.

Walking slowly through the whole garden, the entire museum, taking in most things, and reading a bit about most pieces, you can count on spending 1-2 hours.

Overall it's a nice museum, but definitely not a must-see when you're in town (which is what they claim). There are other musea that are far more important (antropología, Chapultepec, templo mayor, etc). I was in town for 3 weeks, so I had plenty of time. If you're only staying 1 week, prioritise other spots first.

Hope this review...

This museum is truly stunning a place where one can easily lose track of time, immersed in beauty, imagination, and contemplation. Both the exterior and interior spaces are artistically designed, creating an inspiring atmosphere. The reception staff were highly professional and courteous, and I appreciated that there were no additional fees for taking photographs of the sculptures or the exhibits. Visitors are also allowed to use professional cameras without restriction, which is rare and very thoughtful.

This is undoubtedly one of those must-see places for anyone visiting the city. The paintings were breathtaking, and the sculptures crafted with such creativity from stone and wood were truly impressive. The marble staircases added yet another layer of elegance to the overall experience.

The only suggestion I would make is regarding the organization of the exhibit halls. It would enhance the experience even further if paintings, sculptures, and photographs were displayed in clearly separated areas. While everything was incredibly beautiful, the arrangement at times felt a bit scattered.

Nevertheless, it was a wonderful and enriching experience, and I truly enjoyed my visit.

With sincere appreciation and...