Manukau Event Centre — Attraction in Ōtara-Papatoetoe

Nice set up, once you get inside. It's like a hidden Oasis. It's alright, if it works with what you want or need it for. We couldn't find parking, parked on the street next to broken window class, dodgy? Our car was safe afterall. The communication with the male staff was sometimes a language barrier, that's what I put it down to. When we arrived the bartender told me to wait 10 minutes for the bar tab to open, or at least until the family (bride & groom) arrived, otherwise we had to pay. Then the waitress came along and said to go to the bartender and put our orders through. I was confused since he'd just told me to wait 10mins. That was possibly her plan devised, to get us to go up anyway and pay lol! Who knows? Late a waiter came by and we were only asking him a question, if we could get a jug of fizzy from the bar. He took us literally and told us to go get it from the bar. He thought we were asking him to actually go get us the jug, which we weren't. Sorted, hubby went up and asked and no they don't. Sigh... then the waitress cleared everyone's used plates from our table and told my husband and I that she'd come back. She didn't so I asked the waiter to take them. There were no knives when we went to eat, we had to tell the waitres and she brought our whole table, x10, knives. When we went for dessert there were no spoons lol??!! Eventually someone told the staff and the whole spoons case was brought out. If you like fake flowers and over the top table decorations and massive ugly chandeliers dangling from the ceiling then you'll love this place. The food however was my highlight, next to the great company lol... which doesn't come with MEC haha! It was clean but just a strange location and poor or hardly any parking.

Add on after MEC response. We drove down the back, there was a different party/group event happening down there. My husband didn't feel it was secure or safe parking it back there. Language of love... all good, I guess?! The funniest (of course said with sarcasm) or should I say the saddest was when the waitress came to our table, kind of towards the end of the night and told the waiter to remove one of the jugs of water from our table... WTH??!!!!!!! Apparently there is only meant to be ONE jug of water per table 😳😳😳 Seriously, the tables are quite massive with 10 people seated around it. Unless you want to keep asking each person to pass the jug of water, put 2 jugs of water on the table MEC management and stop being so stingy! We don't drink alcohol and I don't drink fizzy or juice so water I appreciate and I don't plan on passing a huge jug of water around all night. Definitely a 3 rating... and that's me being polite, I actually would of given a 2!! So don't try bully me into changing the rating. I tell it like it is, may be you need to work harder on your staff and service to receive a better or higher rating. Also don't make it sound like I'm disrespecting the bride either. This is a review and I've given a break down of what happened. If you don't like it, fix it. Obviously receiving constructive criticism is not one of your...

I appreciate that MEC was flexible in allowing us to make changes to our preferred room in short notice. I believe that the communication we received from our dedicated event planner could have been better. Closer to the wedding day (the most critical time she was needed) it was difficult to get a hold of her. We were not well informed of the costs of decorations when we met with her to finalise our plans, which came as a surprise once our final quote was received. I learnt of MEC from your ads on social media. These ads were misleading in terms of “free decorations” which had caused us a-lot of confusion and stress during an already stressful period of planning and budgeting for the wedding. We hope that MEC reviews these misleading ads. We hope that some consideration is also made regarding the decoration cost including atleast some selection of centre pieces to choose from as the decor. We paid $20 extra on top of the pp cost for the front table catering. The food was not dished out equally amongst guests. And the food quality could have been better. This was the feedback I received from our guests that attended. The purpose of my review is that I hope MEC makes appropriate improvement in future and for future customers to receive the service they deserve. MEC - If you would like pictures of the misleading ads about “free decorations” I am happy to send them through for your reference. I did hear some good review about the place in the past and I wonder if you need to perhaps step back, review and ensure you are delivering the same service as when you did the past years. Also please look into improving your parking area accessing your smaller room as its quite dirty, just some feedback to consider for...

Manukau Event Centre, Burswood (east Auckland) - our event was on 10May25. Excellent service from start to end. Communication with the event coordinators was smooth and always prompt (thank you Neha and Ari!). Ask them a million questions and they are happy to help. The event centre itself is just beautiful. It’s right next to china town and has plenty of parking. It catered perfectly for our 160 guests (it caters up to 200 people). Our event coordinator on the day was very helpful and accomodating as well as her staff (thank you Apsara and team!) Food was SO good, tasty and plentiful (we chose Pasifika menu). The stunning decorations are mostly set and are included in the package. Lots of space if you want to add other vendor services for eg, Photo Booth etc. There is a private room available for the person or persons of the day that need to get changed during their event. We had a blast, especially the birthday girl. Would definitely recommend MEC to others, especially Burswood. Definitely worth every dollar spent , thank you MEC...