New Zealand Natural Manukau — Attraction in Ōtara-Papatoetoe

We had to place 3 orders, we ordered one scoop ice cream and before we made our second order she started walking away. We repeated our order again. We noticed she was making an incorrect milkshake and so we corrected her. She shrugged us off rudely, turned around to say we placed the wrong order then went back to make the correct order. While the 2nd order was being made she came to complete the payment and we placed an order for a Chillo. She didn’t know what a Chillo was so we explained what it was “ a thickshake with ice and cream on top” regardless of them promoting the Chillo she ended up literally making a milkshake with...

28th October around 12pm. Me and my son wanted to grab some ice cream. So we waited by the counter to be serve but..we didn't get serve.! as she was too busy playing on her phone. She looks at me once without greeting or even acknowledge taking our order & went back to her phone. Really?? Why you hire someone like this when she doesn't wanna take orders or acknowledge customer service. Worse person to be in your company. If this is the type of person you hire to work, Manager must have low standards & lack of choice in workers. Will never return to this place...

Ice cream is really tasty but the girl put one big scoop on top of the cone and the rest was hollow. I didn't enjoy the ice cream because when I finished the top scoop the whole cone was empty. They should fill the cone first with the help of spoon or something and then put the scoop not just scoop and...