First of all, this is not an paid advertised post but a personal experience!

My stay with Four Seasons des Bergues Geneva ended last month but until today I had time to sit down and write a few lines about them. Although I am quite busy and not often spend time on writing reviews but with them, I will make one.

It was my second time in Geneva, and my first time with Four Seasons Geneva, but I really loved and impressed. Apart from the compliments for the architecture and room style, the most important point for me was the quality of service, and fortunately everything was wonderful. Staffs were polite, attentive, I had a very good experience from the time I checked in until I left. Any requests were responded quickly. Especially right from the time of arrival, the check-in counter realized I had a flu, they brought hot lemon ginger tea to my room. The next day, while I was using service in a hair salon nearby the hotel, the doorman from Four Seasons came in and brought me a cup of hot tea, that moment I felt like my heart melt. I was so touched and couldn't stop thinking about that. I have been travelling to 38 countries and lucky to stay at most of the famous hotels/resorts on the planet, but I have never had such a special memory like I had with them. There are really small but thoughtful actions that are unforgettable. Thank you Sebastien, thank you Abderhamane and the people involved whose names I couldn't get to know. Absolute praise for the customer service team on whatsapp, it's amazing that you work almost 24/7, whenever I message at any time, they always respond quickly and are very helpful. The Housekeeping team who took care of my room also did a great job. Thank you again everyone and this would absolutely be not the last that I'm with you. Will be back!