Everything first timer might want to know about - Specially tourists with kids.

• It’s better to go through the website and check what kind of experience you would like and save time once you get there . Book your tickets earlier and make sure you are aware which rides your kids can do .

• The check in process takes time because first you will check in , then you will collect your gloves and then shoes and clothes . Check the shoes there itself as they are quite different from regular sizing so you don’t have to return again from the changing rooms .

• The gloves and socks you get are decent but not waterproof so it’s worth it to upgrade kids gloves specially for the waterproof ones as they will be playing with snow a lot . The jacket and shoes are functional too . The temperature inside will be -3 degrees.

• You can book any special experience before enjoying the park so you can plan the whole visit around it . We did penguin encounter . It was good fun and you can touch them as well . We only met two penguins . You are not allowed to take photos and videos but they take for you and sell it back to you for a crazy price .

• Once you enter the park it’s quite easy to navigate and you can enjoy the rides at your discretion. We had the day pass which includes unlimited rides . Definitely fun for kids . When you take the chairlift - stop at the cafe and enjoy a hot chocolate there with a good view of the park .

• The staff we met throughout the day was a mix of polite and frustrated people . Some were obviously tired of repeating the instructions to people and others looked like they hated their job . No one stood out as a helpful and happy employee .

• As soon as you enter the park , there is a cafe with food and hot chocolate and in the same area you can enjoy the penguin show at 3 and 6 PM. There is a restaurant attached outside with ski dubai .I wont recommend it as the service was horrible there .

• There are plenty of people who are doing skiing and skateboard classes who might be regulars there. They seemed to be doing their own thing and you wont cross paths with them unless you are there to ski as well or they come for the rides.

• The biggest rip off and the reason for 3 star rating is the crazy amount of money they charge at the exit . They will take a lot of photos for you at entrance and at the penguin encounter but each photo is 150 dirhams to get from them . Which is 42 usd , 32 pounds or 38 euros . JUST FOR ONE PHOTO. I refused to even view them at that price . We took enough with our phones in the park .

• Parking is for 6 hours with ski dubai pass so get it validated. Mostly likely they will say to show your wrist band at exit but the staff at exit will ask to validate from ski dubai itself .

Overall the park was well organised and not so busy but please consider that I visited on a weekday in the early afternoon during Ramadan . Weekends and busy tourist times will mean there are far more people and long ques.

BEST TIP- Even in this day and age they give you clothes with no pockets for your phone . There is a pocket in your left sleeve but not big enough for most phones . Anyways you would want to take photos and videos but if you are wearing there gloves you won’t be able to use touchscreen function on your phone. There is an easy fix for that - We Borrowed the scissor at the cafe and cut the top half of our thumb glove part . This way you can keep wearing your glove and still use your phone . I will attach a picture too.

It’s -3 in desert so great place to visit for anyone who hasn’t seen snow or comes from a warm country . Kids will definitely have good fun and can easily spend most of the day here.