Tortilla - تورتيا - Mall of Emirates — Restaurant in Dubai

The 3 stars instead of 5 stars are because we have visited the restaurant multiple times and we're satisfied sometimes with the customer service and sometimes not at all! Some of the staff can be stinge with the number of ingredients they place in your burrito while (and they make sure to fill your burrito with like 90% rice) while others adjust the ratio between all the ingredients in your burrito. Be careful of the lady... Her service is so bad as she is the one who is being stinge with the customers in ingredients whether in tacos or burritos! If you want good service then ask for the salesmen! 🌯

The good part is that there is a variety of to choose from when it comes to...

1. the type of shell (soft/hard)
2. the protein (beef/chicken/ guacamole /shrimp which has an additional cost)
3. Corn salad and green salad are optional
4. shredded cheese/ Sour cream

About the Tacos, you also have the same choices that you can make as in the one you can make with the burrito except for choice number 1. The difference is the type of wrap around your ingredients. For a burrito, it's the burrito sandwich and for the taco, it's the taco shell (hard/soft).

Overall it has been a good experience to have hands-on the traditional Mexican dish and feel as if you traveled to Mexico while saving the...

Although the food tasted great, I did not enjoy it due to the rudeness of the staff. This is my first visit to the restaurant, and yet the employee treated me as if I knew everything on the menu. She was in a hurry to take my order even though there were no customers other than me at that time. I ordered (taco, burrito, and quesadilla) (2 chips + 1 fries) plus 3 drinks. My account was 160 AED. Upon receiving the order, the employee gave me two ketchups, and when I asked for more, she told me that they only give ketchup for fries. Instead of just giving me more, she argued and then gave me 3 with an angry face. I did not expect this treatment, especially after looking at the...

I was exploring the Mall of the Emirates Food Court, searching for something new to try. Though I had heard of burritos, I had never tasted one before. Then I found Tortilla and encountered a very friendly staff member who introduced me to Mexican cuisine. He recommended their signature dish, the burrito. Honestly, it was amazing – the burrito melted in my mouth. It was not only my first but also the best burrito I've ever had. I highly recommend Tortilla to anyone who hasn't tried Mexican food before. You can customize your burrito with a choice of sauces, vegetables, and chicken or beef. I had a great...